Fresher jobs in Pune, Maharashtra
- COPune, Maharashtra
- Prior experience in customer service, international BPO, or inbound sales is an added advantage.
- The role involves handling customer queries, resolving…
- LOUD Media and Entertainment Pvt. Ltd.Pune, Maharashtra
- Health insurance
- Provident Fund
- Job Types: Full-time, Permanent, Fresher.
- Pay: Up to ₹600,000.00 per year.
- Tech Highway Systems Pvt LtdHadapsar, Pune, Maharashtra
- Food provided
- Back office and Internet Browsing.
- As a computer operator, you will be responsible for handling the operation and maintenance of our computer systems.
- Cosmic BytePimpri-Chinchwad, Maharashtra
- Answering and directing phone calls Scheduling appointments and meetings for other employees Managing office supplies Responding to customer queries Greeting…
- Teleconnect global service companyPune, Maharashtra
- Work from home
- Flexible schedule
- Telecaliing às a part time work from home flexible hours you have to work minimum 4 hours there are three types of payout daily basis, weekly basis,monthly…
- Nyati technologiesPimpri-Chinchwad, Maharashtra
- Paid sick time
- To carry out project-related tasks, back office executives oversee orders, ensure prompt delivery of supplies, and monitor project timetables.
- Tech Highway Systems Pvt LtdHadapsar, Pune, Maharashtra
- Food provided
- Manage emails, calls, and other communication tasks efficiently.
- Maintain and organize company records, databases, and documentation.
- Movani Pharma Pvt LtdPimpri, Pune, Maharashtra
- Food provided
- Health insurance
- Paid time off
- Paid sick time
- Life insurance
- Cell phone reimbursement
- Freshers and experienced candidates are welcome to apply.
- Responsibilities * Communicate with clients professionally * Handle inquiries and follow-ups * …
- Chandan Tech Solutions Pvt ltdChinchwad, Pune, Maharashtra
- Paid sick time
- Provident Fund
- Remove duplicate or incorrect entries.
- Generate basic reports from entered data.
- Job Types: Full-time, Permanent, Fresher.
- Space Saturn Product And Services Private LimitedPimpri-Chinchwad, Maharashtra
- Accurately input, update, and maintain data in company systems or databases.
- Verify the accuracy of information and resolve any discrepancies.
- Space Saturn Product And Services Private LimitedPimpri-Chinchwad, Maharashtra
- Accurately input, update, and maintain data in company systems or databases.
- Verify the accuracy of information and resolve any discrepancies.
- Jebi Softech Services Pvt LtdPune, Maharashtra
- Health insurance
- Paid sick time
- Life insurance
- Provident Fund
- Flexible schedule
- Work from home
- We are looking for an enthusiastic HR Associate to support day-to-day HR operations.
- Handle day-to-day HR queries.
- Maintain employee records and HR databases.
- Aress Software & Education TechnologiesKothrud, Pune, Maharashtra
- Support & Coordination: Assisting the sales and front office teams with documentation and logistics.
- Key responsibilities include data entry, maintaining…
- Bapat Multispeciality HospitalPune, Maharashtra
- Provident Fund
- Manage net banking operations and online transactions.
- We are seeking a detail-oriented and experienced Accountant to manage our financial records, prepare…
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- Foiwe Info Global SolutionsKothrud, Pune, Maharashtra
- Record Keeping: Log and update customer interactions, complaints, and resolution details into the company's CRM system.
- Nexus Software SystemPimpri-Chinchwad, Maharashtra
- Gathering, collating, and preparing documents, materials, and information for data entry.
- Conducting research to obtain information for incomplete documents and…
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Job Post Details
Job details
Pay
- ₹25,000 - ₹27,000 a month
Job type
- Contractual / Temporary
Shift and schedule
- Night shift
- US shift
Location
Full job description
Customer Support Associate (Inbound Sales)
Job Summary
We are looking for a Customer Support Associate (Inbound Sales) to join our Customer Support team. The role involves handling customer queries, resolving complaints, managing escalations, and ensuring customer satisfaction while meeting service-level agreements (SLAs). The candidate will also support inbound sales through upselling and cross-selling of products and services.
Shift & Work Mode
Shift: US Shift
Work Mode: Work from Office (WFO)
Key Responsibilities
Handle inbound customer calls and provide prompt resolutions.
Manage customer queries, complaints, and escalations effectively.
Resolve customer issues within defined SLA timelines.
Support inbound sales through upselling and cross-selling of products and services.
Maintain high levels of customer satisfaction and service quality.
Coordinate with internal teams to ensure timely issue resolution.
Accurately document customer interactions and update relevant systems.
Adhere to company policies, quality standards, and compliance guidelines.
Required Skills
Excellent verbal and written communication skills.
Strong customer service and interpersonal skills.
Ability to handle customer disputes professionally.
Ability to manage multiple stakeholders effectively.
Strong time management and ability to meet deadlines.
Team player with a collaborative approach.
Adaptable and flexible in a fast-paced work environment.
Basic computer knowledge and familiarity with MS Office.
Eligibility
Freshers and experienced candidates are welcome to apply.
Prior experience in customer service, international BPO, or inbound sales is an added advantage.
Preferred Attributes
Customer-centric mindset.
Strong problem-solving and decision-making skills.
Positive attitude with a willingness to learn.
Ability to work under pressure and achieve performance targets.
Additional Requirements
Willingness to work in US shifts.
Comfortable working from the office.
Flexible to work as per business requirements
Pay: ₹25,000.00 - ₹27,000.00 per month
Application Question(s):
- 2026 passout only
Education:
- Bachelor's (Preferred)
Shift availability:
- Night Shift (Preferred)
Work Location: In person