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Freshers Job Vacancy jobs in Palakkad, Kerala

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Front Office Associate
Palakkad District, Kerala
₹18,000 - ₹22,000 a month
Permanent, Fresher, Full-time

Job details

₹18,000 - ₹22,000 a month
Food provided, Paid time off, Leave encashment, Provident Fund, Flexible schedule
Permanent, Fresher, Full-time
Palakkad District, Kerala

Full job description

Guest Arrival & Departure

  • Check-in: Verify IDs, confirm bookings, authorize payments, and issue keys.
  • Room Assignment: Allocate rooms based on availability and guest needs.
  • Check-out: Settle final bills, process payments, and collect keys.
  • Logistics: Coordinate luggage storage and guest transportation.

Guest Relations & Concierge

  • Information: Provide local recommendations (dining, tours, directions).
  • Requests: Fulfill guest needs (extra towels, toiletries, special arrangements).
  • Problem Solving: Resolve complaints (room issues, noise, billing errors) with empathy.

Admin & Finance

  • Payments: Process credit cards, cash, and currency exchanges accurately.
  • Data Management: Update the Property Management System (PMS) for reservations and walk-ins.
  • Reporting: Log maintenance issues and provide detailed shift handovers for the next team.

Job Types: Full-time, Permanent, Fresher

Pay: ₹18,000.00 - ₹22,000.00 per month

Benefits:

  • Flexible schedule
  • Food provided
  • Leave encashment
  • Paid time off
  • Provident Fund

Work Location: In person

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