General Manager jobs

• Lead the full hotel operation – Front Office, Housekeeping, F&B, Kitchen, Banquets, Spa, Engineering, Security, Sales and Accounts
• Own the hotel's annual budget, P&L and business plan, and deliver on revenue and profit targets
• Drive room sales, ARR and occupancy together with the Sales and Revenue teams – OTAs, corporates, travel agents, MICE and weddings
• Keep guest satisfaction high – monitor reviews on Google, TripAdvisor, MakeMyTrip, Booking.com etc. and act on feedback quickly
• Control costs – manpower, F&B cost, energy and purchase – without hurting the guest experience
• Hire, train, motivate and retain a strong team; run daily briefings and monthly reviews with HODs
• Make sure the hotel follows all licences, safety, hygiene and statutory rules (FSSAI, fire, excise, labour, pollution, etc.)
• Look after the building, upkeep and planned maintenance
• Build relationships with key clients, government bodies, local authorities and the community
• Report monthly performance to management with clear numbers and action plans

KEY RESULT AREAS (KRAs)

• Revenue & profitability – hit budgeted revenue, GOP and net profit
• Rooms performance – occupancy, ARR and RevPAR growth
• F&B & banquet revenue – grow restaurant, bar, banquet and event business
• Guest satisfaction – strong online ratings and repeat guests
• Cost control – keep payroll, F&B and utility costs within budget
• People management – team training, low attrition, succession planning
• Compliance & safety – zero major audit, licence or safety issues
• Asset upkeep – well-maintained property and timely preventive maintenance

WHO WE'RE LOOKING FOR

• Degree in Hotel Management (MBA / PG in Hospitality is a plus)
• 12–18 years in hotels, with at least 3–5 years leading a hotel as GM or in the role just below
• Strong knowledge of all hotel departments, revenue management and P&L
• Experience with PMS , OTAs and channel managers
• Proven record of growing revenue and guest ratings
• Excellent leadership, people and problem-solving skills
• Fluent in English and Hindi; local language is a plus
• Calm under pressure, guest-first and hands-on on the floor

pl reach out to us at hr.centralhotelss@gmail.com or call us at 9903530287

Pay: ₹25,000.00 - ₹98,000.00 per month

Benefits:

• Food provided
• Provident Fund

Work Location: In person