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Guest Service Agent jobs in Bengaluru, Karnataka

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Travel Agent - job post

MakeMyTrip.com
Bengaluru, Karnataka
₹20,000 - ₹45,000 a month

Job details

Pay

  • ₹20,000 - ₹45,000 a month

Job type

  • Full-time

Location

Bengaluru, Karnataka

Full job description

Job Title: Franchise Holiday Expert

Location: Vellore

Job Type: Full-time

About Us

MakeMyTrip is a leading travel company in India, offering a wide range of services including flights, hotels, holiday packages, and more. We are known for providing great customer service, competitive prices, and a variety of travel options for our customers.

Role Overview

We are looking for a Franchise Holiday Expert to join our team in Vellore. You will assist customers with travel bookings, help them choose flights, hotels, and holiday packages, and ensure a smooth and enjoyable experience.

Key Responsibilities

  • Assist customers with booking travel services like flights, hotels, and holiday packages.
  • Achieve monthly sales targets.
  • Handle customer inquiries and resolve issues quickly.
  • Build and maintain good relationships with customers.
  • Follow company guidelines and maintain high customer service standards.
  • Qualifications & Experience
  • Education: Any Graduate
  • Experience: 3-4 years in the travel industry, with experience in both domestic and international travel packages.

Skills:

  • Travel consultation and management
  • Good customer service skills
  • Ability to manage reservations
  • Excellent communication and interpersonal skills
  • Strong attention to detail and organizational skills
  • Knowledge of different travel destinations
  • Fluency in English and any local language is a plus.

Job Type: Full-time

Pay: ₹20,000.00 - ₹45,000.00 per month

Work Location: In person

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