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Handover jobs in Mumbai, Maharashtra

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    • Represent in Customer interactions, handovers, escalations, and engagement initiatives.
    • Oversee customer handover, possession experience, and post-possession…
    • View all cci projects jobs - Mumbai, Maharashtra jobs - Customer Experience Specialist jobs in Mumbai, Maharashtra
    • Salary Search: AGM - Customer Experience/ Facility salaries in Mumbai, Maharashtra
    • Coordinate with warehouse/operations teams for picking, packing, invoicing, shipping label generation, and handover to courier partners.
    • Prepare and manage Work Method Statements, Job Safety Analysis (JSA), and HIRA documentation.
    • Handle RA Bills processing and maintain accurate billing-…
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    • Support smooth departmental handovers and communicate effectively with colleagues and supervisors.
    • An apprentice will support daily departmental activities and…
    • Conduct pre-handover inspections and operational readiness audits.
    • Employment Type:* Full-Time | Work From Office.
    • Exposure to premium real estate developments.
    • Maintain records of customer interactions and handovers.
    • Experience in possession and handover processes is preferred.
    • Respond to queries and provide updates.
    • The Operations division provides the support and control infrastructure that enables the Firm to develop and deliver financial products throughout the world.
    • Ensure timely customs clearance, cargo handover, and shipment execution.
    • Experience Required: Minimum 3 years.
    • Strong written and verbal communication skills.
    • Experience: 5+ years minimum experience of working.
    • Escalate unresolved issues to higher support levels while ensuring proper documentation and handover.
    • This is a customer-facing support role that combines…
    • Handover to Paris teams if knowledge and skills are not available in ISPL.
    • Coordinate closely with Paris OPS teams and all other BNP Paribas IT teams (Incident…
    • Assist with project closeout, handover documentation, and final reporting.
    • Coordinate day-to-day activities of solar PV projects from initiation to…
    • This position is critical to ensuring accurate orders, timely dispatches, smooth delivery handovers, and clear communication between customers, kitchen staff,…
    • · Ensuring proper handover of the system to client and maintenance team in stipulated time, with all paperwork in place.
    • Budget - 8 to 10 LPA.
    • Experience: 5+ years minimum experience of working.

Job Post Details

AGM - Customer Experience/ Facility - job post

cci projects
Mumbai, Maharashtra
₹20,00,000 - ₹30,00,000 a year

Job details

Pay

  • ₹20,00,000 - ₹30,00,000 a year

Job type

  • Full-time

Location

Mumbai, Maharashtra

Benefits

Pulled from the full job description

  • Health insurance
  • Provident Fund

Full job description

Job description

  • Lead the Customer Experience function across residential projects, ensuring exceptional service at every customer touchpoint.
  • Represent in Customer interactions, handovers, escalations, and engagement initiatives.
  • Drive hospitality standards across the project, including clubhouse, and customer-facing services.
  • Oversee customer handover, possession experience, and post-possession support to ensure a seamless customer journey.
  • Build and maintain strong relationships with customers, ensuring timely resolution of concerns and high satisfaction levels.
  • Lead Customer Care, Soft Services, Clubhouse, and Community Management teams to deliver consistent service excellence.
  • Collaborate with Construction, CRM, Sales, and Facility teams to ensure timely closure of customer observations and commitments.
  • Monitor service quality, customer feedback, and operational KPIs, driving continuous improvement initiatives.
  • Ensure outsourced partners deliver services in line with defined service standards and company expectations.
  • Develop a customer-centric culture.

Interested candidates can reach out on 8422038346 or tanvi.desai@cciprojects.co.in

Pay: ₹2,000,000.00 - ₹3,000,000.00 per year

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person

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