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Insurance Claims Manager (Health Insurance)
Edapally, Kochi, Kerala
₹30,000 - ₹50,000 a month
Full-time

Job details

₹30,000 - ₹50,000 a month
Full-time
Edapally, Kochi, Kerala

Full job description

***Immediate Joiner Required***

Position: Insurance Claims Manager
Experience: 3–8 years in Health Insurance Claims
Industry: Health Insurance / TPA / Insurance / Financial Services

Key Responsibilities:

  • Manage end-to-end health insurance claim processing, from claim intimation to settlement/rejection.
  • Handle cashless and reimbursement claims and ensure timely processing.
  • Coordinate with TPAs, insurance companies, hospitals and customers regarding claims.
  • Review claim documents, medical records and policy coverage for eligibility.
  • Monitor claim status, pending cases, repudiations and settlement timelines.
  • Resolve customer and hospital queries related to health insurance claims.
  • Ensure compliance with IRDAI guidelines, company policies and claim procedures.
  • Identify discrepancies, potential fraudulent claims and escalate as required.
  • Prepare daily/weekly/monthly claims MIS and performance reports.
  • Lead and monitor the claims team to achieve TAT and service-level targets.
  • Coordinate with internal teams for claim documentation, approvals and settlements.

Mandatory Candidate Profile

  • 3+ years of relevant Health Insurance Claims experience.
  • Experience in Health Insurance / TPA / Hospital Insurance Desk / Insurance Claims Operations.
  • Good understanding of cashless, reimbursement, pre-authorization and claim settlement processes.
  • Experience handling hospitals, TPAs and insurance companies.
  • Good communication, coordination and team-management skills.

Kindly below experience profiles to avoid:

  • Motor Insurance Claims
  • Vehicle/Auto Claims

Pay: ₹30,000.00 - ₹50,000.00 per month

Work Location: In person

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