Healthcare jobs in Bengaluru, Karnataka
- Herewise consultancyBangalore City, Bengaluru, Karnataka
- Basic knowledge of healthcare terminology.
- Assist members, providers and other stakeholders with healthcare-related queries.
View similar jobs with this employerAccentureBengaluru, Karnataka- This role requires strong analytical skills and knowledge of healthcare regulations.
- Responsibilities include reviewing medical records, coordinating with…
- Manipal Health EnterprisesBengaluru, Karnataka
- Prior experience in a healthcare setting is an advantage.
- Proficiency with healthcare management software and electronic medical record systems.
- Azim Premji FoundationBengaluru, Karnataka
- Minimum 5 – 7 years of experience in healthcare or hospital sector.
- Network support for hospitals could include addressing critical gaps in services, inter…
- HoolaHealthBangalore City, Bengaluru, Karnataka
- . 2–3 years in patient care, counselling, or a customer-facing healthcare role.
- As a Care Manager, you are each family's trusted guide and main point of contact…
- The Cigna GroupBengaluru, Karnataka
- Leads Claims team consisting of experienced administrative, operative, and or technical roles in the Professional career track.
- Lenity Health India Pvt LtdHebbal, Bengaluru, Karnataka
- Experience in a medical front desk, patient support, virtual medical assistant, or US healthcare operations role.
- St. John’s National Academy of Health SciencesBengaluru, Karnataka
- Good knowledge of medical terminology and healthcare documentation.
- Experience in a hospital or healthcare setting will be preferred.
- 100MSBengaluru, Karnataka
- Our automation platform combines deep healthcare knowledge with LLM-based agents and robust ops infrastructure.
- 3 to 8 years of experience in a Product role.
- Motherhood Hospital, SarjapurBengaluru, Karnataka
- Managing customer interactions: Overseeing customer service operations, ensuring a positive experience for patients and visitors.
- PhilipsBengaluru, Karnataka
- Contribute to the Global MR Clinical Specialist Team by supporting clinical activities, protocol and ExampleCard delivery, workflow testing, product validation,…
- Manipal Health EnterprisesBengaluru, Karnataka
- The ideal candidate will possess excellent communication and organizational skills, a strong commitment to patient care, and the ability to coordinate multiple…
- Manipal Health EnterprisesBengaluru, Karnataka
- The ideal candidate will possess excellent communication and organizational skills, a strong commitment to patient care, and the ability to coordinate multiple…
- Health BloomBengaluru, Karnataka
- Coordinate with other healthcare professionals to support integrated patient care.
- Commitment to ethical, evidence-based and compassionate healthcare.
- Bosch GroupKarnataka
- Industrial hygiene and occupational health,Ambulance room,.
- First aid and emergency servicesManagement of Accident Benefit Scheme and GPAI matters.
- Narayana HealthBengaluru, Karnataka
- Experience: Fresher or 1 year in healthcare billing or medical coding.
- The Health Care Billing Executive is responsible for managing and overseeing the billing…
- View all Narayana Health jobs - Bengaluru, Karnataka jobs
- Salary Search: Executive salaries in Bengaluru, Karnataka
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Job Post Details
US Healthcare Process – International Voice
US Healthcare Process – International Voice
Job details
Full job description
Location: Bangalore
Experience: 1–6 Years
Job Type: Full-time
Shift: US Shift / Night Shift
Work Mode: Work From Office
Cab Facility: Available within applicable company boundaries
CTC: Up to ₹10 LPA
Job Summary
We are hiring for an International Voice – US Healthcare Process role with a leading global organization.
The ideal candidate should have prior experience in US Healthcare / US Insurance processes and be comfortable handling customer, member, provider or insurance-related interactions in an international voice environment.
Key Responsibilities
- Handle inbound and/or outbound calls related to US Healthcare and insurance processes.
- Assist members, providers and other stakeholders with healthcare-related queries.
- Handle queries related to claims, eligibility, benefits, billing and insurance.
- Verify and accurately update customer/member information in internal systems.
- Follow established processes, quality standards and compliance requirements.
- Maintain accurate documentation of customer interactions.
- Resolve customer queries within defined turnaround times.
- Escalate complex issues to the appropriate team when required.
- Maintain high standards of customer service, accuracy and productivity.
- Follow US Healthcare privacy and compliance requirements, including HIPAA guidelines where applicable.
Required Skills & Experience
- 1–6 years of experience in US Healthcare / US Insurance / Healthcare BPO.
- Prior experience in an International Voice / US Voice Process is preferred.
- Excellent verbal and written communication skills.
- Comfortable working in US/night shifts.
- Good understanding of US Healthcare processes.
- Strong customer-handling and problem-solving skills.
- Basic knowledge of healthcare terminology.
Preferred Experience
Candidates with experience in any of the following processes are preferred:
- US Healthcare Claims
- Medical Billing
- Provider Services
- Member Services
- Eligibility & Benefits
- Insurance Verification
- Prior Authorization
- Revenue Cycle Management (RCM)
- Claims Processing
- Healthcare Customer Service
Interview Process
HR Round → Aptitude/Assessment → Voice/Process Assessment → Operations Round
What We Offer
- Competitive compensation up to ₹10 LPA
- Opportunity to work with a leading global organization
- International exposure
- Structured career growth
- Cab facility within applicable company boundaries
- 5-day working week
Who Should Apply?
Candidates with experience in US Healthcare Voice, US Insurance, Healthcare BPO, Claims, Medical Billing, RCM, Provider Services or Member Services are encouraged to apply.
Interested candidates can apply with their updated resume.
Pay: ₹500,000.00 - ₹1,000,000.00 per year
Work Location: In person