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Healthcare jobs in Thane District, Maharashtra

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Officer Patient Care
Thane District, Maharashtra

Job details

Pay information not provided
Thane District, Maharashtra

Full job description

  • Handling patient queries.
  • Assist patients with wheelchair facility.
  • Help visitors with IP patient details during visiting hours/ at any time needed.
  • Appointment booking & scheduling
  • Providing appropriate information on all hospital facilities and services.
  • Shall scan & upload in HIS, the consultation sheets, after every consultation & Follow up is done.
  • Taking care of cluster keys.
  • Being up-to-date with Doctors leave & the respective circulars.
  • Transferring & connecting all phone calls.
  • Providing hospital staff assistance with phone no’s
  • Receiving written complaints of patients.
  • Shall handle OPD related enquiries- Telephonic and personal.
  • Shall give information on OPD.
  • Shall give information on Health Check Packages.
  • Shall give information on Diagnostic Services.
  • Shall give information on OPD timings.
  • Shall direct to the concerned department for the service.

  • Shall help regarding where to collect the reports.
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