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Patient Coordinator
Tilak Nagar, Delhi, Delhi
₹20,000 - ₹30,000 a month
Full-time

Job details

₹20,000 - ₹30,000 a month
Flexible schedule
Full-time
Tilak Nagar, Delhi, Delhi

Full job description

  • Coordinate patient appointments, admissions, transfers, and discharge processes.
  • Act as the primary point of contact for patients and their attendants.
  • Guide patients through hospital services, departments, and treatment procedures.
  • Coordinate with doctors, nursing staff, diagnostic departments, and billing for seamless patient care.
  • Ensure timely scheduling of consultations, investigations, and procedures.
  • Assist patients with registration, documentation, and consent forms.
  • Provide information regarding hospital facilities, services, and treatment packages.
  • Coordinate with the insurance/TPA team for cashless and reimbursement cases.
  • Address patient queries, concerns, and complaints promptly and professionally.
  • Follow up with patients before and after treatment to ensure continuity of care.
  • Maintain accurate patient records and ensure confidentiality of information.
  • Monitor patient satisfaction and collect feedback for service improvement.
  • Coordinate with internal departments to minimize patient waiting time.
  • Prepare daily reports on patient coordination activities and follow-ups.
  • Perform other duties assigned by the Hospital Administration.

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

  • Flexible schedule

Work Location: In person

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