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Hospital jobs in Kochi, Kerala

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Job Post Details

Operation Executive - job post

Lakeshore Hospital and Research Centre
Kochi, Kerala
₹20,000 - ₹30,000 a month

Job details

Pay

  • ₹20,000 - ₹30,000 a month

Job type

  • Full-time

Location

Kochi, Kerala

Full job description

Executive - Operations (Patient Care Services)

Position: Executive – Patient Care Services
Department: Operations
Experience: 1-2 years
Employment Type: Full-time
Salary: Based on experience and qualifications

Key Responsibilities

  • Handle patient and attendant queries, requests, and concerns.
  • Coordinate with clinical and non-clinical departments for timely resolution of patient issues.
  • Monitor patient feedback and complaints and ensure appropriate follow-up.
  • Assist patients with hospital services, processes, and facilities.
  • Conduct patient rounds and identify service-related concerns.
  • Maintain records of patient feedback, complaints, and resolutions.
  • Support patient satisfaction and service-quality improvement initiatives.
  • Ensure compliance with hospital policies and patient-care standards.
  • Coordinate with doctors, nurses, front office, billing, insurance, and other departments.
  • Maintain confidentiality of patient information.

Key Requirements

  • Bachelor's degree With Hospital Administration, Healthcare Management,
  • 1–2 years of experience in Patient Care Services, Patient Relations, Hospital Administration, or a similar role.

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person

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