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Hospital jobs in Kochi, Kerala

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    • Ensure compliance with hospital policies and patient-care standards.
    • Assist patients with hospital services, processes, and facilities.
    • View all Lakeshore Hospital and Research Centre jobs - Kochi, Kerala jobs - Executive jobs in Kochi, Kerala
    • Salary Search: Operation Executive salaries in Kochi, Kerala
    • Supporting, training, and supervising front office staff.
    • Ensuring that all customer-related tasks are handled accurately and on time to improve guests'…
    • Performing general clerical and administrative tasks.
    • Supporting hospital operations and front-office administration.
    • Welcoming and assisting patients and visitors.
    • Allot rooms and help in discharge summary.
    • Previous experience in a hospital/clinic/diagnostic centre is preferred.
    • Good communication and computer skills.
    • Basic knowledge of MS Office.
    • Proficiency in MS Excel and computer applications.
    • Assist with daily accounting and financial activities.
    • Support data entry and account reconciliation.
    • Candidates with prior experience in a hospital/healthcare environment will be preferred.
    • Manage day-to-day HR operations and employee-related activities.
    • Availability for emergency situations and hospital events.
    • Understand all hospital services and workflows.
    • Experience in NABH-accredited hospitals is preferred.
    • Candidates with relevant experience in hospital or diagnostic-centre transcription are preferred.
    • Follow hospital policies, departmental SOPs, documentation…
    • Handle recruitment, selection, and onboarding process.
    • Do staff Joining and relieving formalities, Maintain employee records.
    • Good knowledge of hospital procedures.
    • Basic computer and documentation skills.
    • Explain treatment plans, procedures, and estimated costs to patients.
    • Experience in hospital, clinic, pharmacy, or healthcare settings.
    • Proficiency in MS Office and basic computer applications.
    • Good typing and data entry skills.
    • Previous experience in a hospital or healthcare environment will be an advantage.
    • Basic computer knowledge and proficiency in MS Office.
    • 0–3 years of experience in a diagnostic laboratory or hospital.
    • The candidate will be responsible for conducting laboratory tests, handling equipment, and…
    • Follow hospital policies, coding guidelines, and applicable regulatory requirements.
    • Basic computer and MS Office skills.
    • Experience:* 0-1 years preferred.

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Operation Executive
Lakeshore Hospital and Research Centre
Kochi, Kerala
Apply now

Job details

₹20,000 - ₹30,000 a month
Full-time
Kochi, Kerala

Full job description

Executive - Operations (Patient Care Services)

Position: Executive – Patient Care Services
Department: Operations
Experience: 1-2 years
Employment Type: Full-time
Salary: Based on experience and qualifications

Key Responsibilities

  • Handle patient and attendant queries, requests, and concerns.
  • Coordinate with clinical and non-clinical departments for timely resolution of patient issues.
  • Monitor patient feedback and complaints and ensure appropriate follow-up.
  • Assist patients with hospital services, processes, and facilities.
  • Conduct patient rounds and identify service-related concerns.
  • Maintain records of patient feedback, complaints, and resolutions.
  • Support patient satisfaction and service-quality improvement initiatives.
  • Ensure compliance with hospital policies and patient-care standards.
  • Coordinate with doctors, nurses, front office, billing, insurance, and other departments.
  • Maintain confidentiality of patient information.

Key Requirements

  • Bachelor's degree With Hospital Administration, Healthcare Management,
  • 1–2 years of experience in Patient Care Services, Patient Relations, Hospital Administration, or a similar role.

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person

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