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Hospital jobs in Kolkata, West Bengal

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Job Post Details

Hospital receptionist
₹8,800 - ₹24,000 a month
Permanent, Full-time

Job details

₹8,800 - ₹24,000 a month
Food provided, Paid sick time, Leave encashment, Provident Fund
Permanent, Full-time
Kolkata, West Bengal

Full job description

1. Welcome and assist patients, attendants and visitors at the hospital reception.
2. Handle patient registration and maintain accurate patient records.
3. Schedule doctor appointments and manage OPD bookings.
4. Attend incoming telephone calls and respond to patient enquiries.
5. Provide information regarding doctor availability, OPD timings, hospital facilities and services.
6. Coordinate with doctors, nurses, billing staff and other departments.
7. Guide patients regarding admission, discharge and diagnostic procedures.
8. Maintain appointment registers, visitor records and other front-office documentation.
9. Handle patient complaints and queries professionally and escalate issues whenever necessary.
10. Ensure proper communication and coordination between patients and hospital departments.
11. Maintain discipline, cleanliness and professionalism at the reception area.
12. Handle patient information with strict confidentiality.

Pay: ₹8,800.00 - ₹24,000.00 per month

Benefits:

  • Food provided
  • Leave encashment
  • Paid sick time
  • Provident Fund

Work Location: In person

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