Hospitality jobs in Bengaluru, Karnataka

The Temple Hospitality & Pilgrim Services Manager is responsible for overseeing the spiritual comfort, safety, and logistical care of all devotees, VIPs, and visitors. Unlike a commercial hotel setup, this role focuses on traditional hospitality (Atithi Devo Bhava) wrapped in religious and cultural sensitivity

• Inbound Care: Establish a welcoming, respectful environment for all devotees; oversee the information desks, multi-lingual support, and help desks.
• VIP & VVIP Protocol: Personally manage logistics, security coordination, traditional welcoming protocols, and guided tours for visiting dignitaries and spiritual leaders.
• Grievance Redressal: Promptly handle pilgrim feedback or complaints regarding basic amenities, queues, or staff behavior with empathy and patience.
• Festival Logistics: Collaborate with local authorities, security teams, and the Temple Board to plan and execute hospitality operations for high-footfall festivals, yatras, and special darshans.
• Queue Operations: Coordinate with the volunteer and security teams to maintain smooth queue operations, drinking water stations, and waiting lounge comfort.
• Volunteer & Staff Management: Hire, train, and manage temple hospitality staff, guides, and religious volunteers (Sevadars). Cultivate a culture of selfless service.
• Budgeting: Manage operational expenses for the hospitality department
• Education: Bachelor’s degree in Hospitality Management, Public Administration, PR, or a related field. (Equivalent long-term operational experience in major ashrams, trusts, or cultural centers is highly valued).
• Experience: 8+ years in a guest-facing management role (e.g., guest houses, event planning, large-scale facility operations, or public services).
• Cultural Alignment: Deep respect for the temple’s traditions, rituals, dress codes, and philosophical practices.
• Languages: Fluency in the regional language and Hindi/English to interact smoothly with diverse pilgrim groups.
• Soft Skills: High emotional intelligence, crisis management capabilities, patience, and strong public speaking or coordination skills.

Pay: ₹75,000.00 - ₹90,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person