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Hospitality jobs in Odisha

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Front Office Manager
Puri, Odisha
₹20,000 - ₹25,000 a month
Permanent, Full-time

Job details

Here’s how the job details align with your profile.

Pay

₹20,000 - ₹25,000 a month

Job type

Permanent
Full-time

Benefits

Pulled from the full job description
Food provided
Provident Fund
Flexible schedule

Full job description

  • Guest Service: Ensures guests receive a warm welcome, smooth check-in/check-out, and good service throughout their stay.
  • Front Desk Management: Supervises receptionists, cashiers, bell desk staff, and other front-office employees.
  • Reservations: Oversees room bookings, cancellations, availability, and coordination with the reservations department.
  • Guest Complaints: Handles guest complaints and problems professionally and ensures quick resolution.
  • Room Management: Coordinates with Housekeeping to ensure rooms are cleaned, inspected, and ready for arriving guests.
  • Staff Scheduling: Prepares duty rosters, assigns responsibilities, and monitors staff performance.
  • Billing & Cash Handling: Supervises guest accounts, payments, refunds, and daily financial reports.
  • Communication: Coordinates with departments such as Housekeeping, Food & Beverage, Maintenance, Security, and Sales.
  • VIP & Special Guests: Makes arrangements for VIPs, groups, repeat guests, and special occasions.
  • Revenue & Occupancy: Helps maximize room occupancy and revenue by monitoring room availability and rates.
  • Training: Trains and motivates front-office employees and maintains service standards.
  • Safety & Security: Ensures proper guest registration, key control, emergency procedures, and security practices.

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

  • Flexible schedule
  • Food provided
  • Provident Fund

Work Location: In person

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