Hotel Restaurant jobs in Bengaluru, Karnataka

Key Responsibilities

Billing & POS Management

• Accurately generate customer bills using the POS system.
• Process cash, card, UPI, and other approved payment methods.
• Ensure all discounts, offers, complimentary items, and adjustments are entered correctly.
• Handle bill cancellations, refunds, and corrections as per company policy.
• Maintain accuracy in all transactions and minimize billing errors.

Cash Handling

• Receive and maintain cash during the shift.
• Ensure adequate change is available at the cash counter.
• Count and reconcile cash at the beginning and end of each shift.
• Maintain proper records of cash receipts and payments.
• Immediately report any cash shortage, excess, or discrepancy to the reporting manager.

Daily Closing & Reconciliation

• Complete end-of-shift cash and POS reconciliation.
• Match physical cash and digital payments with POS reports.
• Prepare and submit daily cash/collection reports.
• Ensure all supporting documents, receipts, and transaction records are properly maintained.
• Coordinate with the Finance and Operations teams for daily settlement and reporting.

Customer Service

• Greet customers professionally while handling billing and payment transactions.
• Resolve basic billing-related customer queries politely and efficiently.
• Coordinate with the service team and outlet management to resolve billing discrepancies.
• Maintain a clean and organized billing counter.

Compliance & Controls

• Follow company policies and procedures related to cash handling and billing.
• Ensure no unauthorized discounts, voids, or complimentary items are processed.
• Maintain confidentiality of financial and customer information.
• Support internal and external audits by providing required transaction records.
• Report suspicious transactions or irregularities to the management immediately.

Requirements

• 1–3 years of experience as a Cashier, preferably in a restaurant, café, bar, lounge, hotel, retail, or hospitality environment.
• Basic knowledge of POS systems and billing procedures.
• Good numerical and cash-handling skills.
• Basic knowledge of MS Excel and computer operations.
• Strong attention to detail and accuracy.
• Good communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Ability to work flexible shifts, including evenings, weekends, and holidays.
• Honest, reliable, and responsible approach to handling money.

Pay: ₹25,000.00 - ₹28,000.00 per month

Benefits:

• Food provided
• Life insurance
• Paid time off

Work Location: In person