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Hotel jobs in Bengaluru, Karnataka

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Front Office Manager
Bangalore City, Bengaluru, Karnataka
₹50,000 - ₹75,000 a month
Permanent, Full-time

Job details

₹50,000 - ₹75,000 a month
Health insurance, Provident Fund
Permanent, Full-time
Bangalore City, Bengaluru, Karnataka

Full job description

  • Hospitality Training: Train and mentor staff on hospitality etiquette, guest handling, professional conduct, and service standards.
  • Front Desk Operations: Demonstrate expertise in front desk procedures, guest relations, and visitor management.
  • Team Grooming: Develop staff communication, interpersonal skills, presentation, and professional behaviour.
  • Guest Experience: Ensure consistent hospitality standards while handling guests, visitors, and special guests.
  • Training Materials: Develop and implement practical training sessions, guidelines, and standard operating procedures.
  • Quality Monitoring: Evaluate staff performance, identify training gaps, and provide continuous feedback.
  • Service Excellence: Establish a culture of courteous, efficient, and professional hospitality.

Required Skills & Qualifications

  • Minimum 5 years of relevant experience in the hospitality industry, particularly front desk operations.
  • Proven expertise in training, coaching, and mentoring hospitality staff.
  • Hotel Management qualification preferred.
  • Excellent proficiency in Kannada, English, and Hindi.
  • Basic working knowledge of MS Excel and email communication.
  • Strong communication, interpersonal, leadership, and presentation skills.
  • Ability to identify service gaps and improve team performance through effective training.

Key Expectation: A hands-on hospitality professional who can not only deliver excellent service but also train and develop others to consistently maintain high hospitality standards.

Pay: ₹50,000.00 - ₹75,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person

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