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Job Post Details

Front Desk Executive
₹19,000.00 - ₹27,592.39 a month
Permanent, Full-time

Job details

₹19,000.00 - ₹27,592.39 a month
Permanent, Full-time
Weekend availability
Chandigarh

Full job description

About the Role:

We are looking for a dynamic, well-groomed, and customer-focused Front Desk Executive to be the face of our gym. The ideal candidate should have excellent communication skills, a positive attitude, and the ability to manage front desk operations while assisting with membership sales and customer service.

Key Responsibilities:

* Welcome members and visitors professionally.

* Handle walk-in inquiries, calls, WhatsApp messages, and emails.

* Convert inquiries into gym memberships.

* Manage member registrations, renewals, and attendance.

* Process membership payments and maintain accurate records.

* Schedule appointments and coordinate with fitness trainers.

* Address member queries and resolve concerns efficiently.

* Maintain the reception area and ensure a great customer experience.

* Prepare daily reports on inquiries, memberships, and collections.

* Support promotional campaigns and membership drives.

Requirements:

* Graduate in any discipline.

* 1–3 years of experience in front desk, reception, customer service, or sales.

* Prior experience in a gym, fitness center, hotel, or wellness industry is preferred.

* Excellent communication and interpersonal skills.

* Basic computer knowledge (MS Office/CRM).

* Presentable personality with a customer-first approach.

* Willingness to work flexible shifts, weekends, and holidays as required.

What We Offer:

* Competitive salary

* Attractive incentives

* Career growth opportunities

* Professional and supportive work environment

Interested candidates can apply directly on Indeed or share their updated resume with us.

Pay: ₹19,000.00 - ₹27,592.39 per month

Work Location: In person

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