Hotel jobs in Chandigarh, Chandigarh

Job Title: Housekeeping Supervisor
Department: Housekeeping
Job Location: As assigned
Employment Type: Full-time

Job Summary The Housekeeping Supervisor is responsible for supervising housekeeping staff and ensuring that guest rooms, public areas, offices, and other assigned areas are clean, hygienic, well-maintained, and presentable. The role involves allocating duties, inspecting cleaning standards, monitoring staff performance, managing supplies, and ensuring compliance with company policies and safety standards.

Key Responsibilities

• Supervise and coordinate the daily activities of housekeeping attendants and cleaning staff.
• Allocate duties, prepare work schedules, and monitor staff attendance.
• Inspect guest rooms, public areas, washrooms, corridors, and other assigned areas to ensure cleanliness and hygiene standards.
• Ensure that cleaning procedures, checklists, and standard operating procedures (SOPs) are followed.
• Train new employees on cleaning techniques, equipment handling, hygiene, and safety procedures.
• Monitor the use and storage of cleaning chemicals, tools, equipment, and supplies.
• Maintain housekeeping records, inspection reports, attendance sheets, and inventory registers.
• Report maintenance issues, damaged items, and safety hazards to the relevant department.
• Coordinate with other departments to ensure smooth daily operations.
• Handle guest or client complaints professionally and ensure timely resolution.
• Monitor staff grooming, discipline, productivity, and adherence to company policies.
• Ensure proper waste disposal and compliance with health, sanitation, and environmental standards.
• Assist the Housekeeping Manager with stock control, performance reviews, and operational planning.

Qualifications and Experience

• Minimum qualification: 12th pass ; a diploma in Hotel Management or Housekeeping is an advantage.
• Previous experience in housekeeping or a related supervisory role is preferred.
• Knowledge of cleaning procedures, sanitation standards, and housekeeping equipment.
• Basic computer skills and report-writing abilities.
• Experience in staff supervision, inventory control, and quality inspections.

Required Skills

• Leadership and team management
• Communication and interpersonal skills
• Attention to detail
• Time management and organization
• Problem-solving and decision-making
• Knowledge of hygiene and safety procedures
• Customer service and complaint handling

Key Performance Indicators (KPIs)

• Cleanliness and inspection scores
• Staff productivity and attendance
• Guest or client satisfaction
• Compliance with safety and hygiene standards
• Proper inventory management and cost control
• Timely completion of assigned tasks

Working ConditionsThe role may require standing or walking for extended periods, working in shifts, and assisting with housekeeping duties when necessary.Overall Objective: To maintain high standards of cleanliness, hygiene, safety, and service quality while ensuring efficient housekeeping operations and effective team performance.

Pay: ₹25,000.00 - ₹50,000.00 per month

Benefits:

• Food provided
• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person