Hotel jobs in Delhi

Key Responsibilities

• Staff Management: Hire, train, schedule, and supervise front desk agents, receptionists, and support staff.
• Guest Relations: Resolve complaints, handle special requests, and ensure high levels of customer satisfaction.
• Operations: Oversee check-ins, check-outs, room assignments (in hotels), and general visitor security.
• Administrative Duties: Manage departmental budgets, order office supplies, and prepare regular performance reports.
• Interdepartmental Coordination: Communicate with housekeeping, maintenance, or other internal corporate departments for smooth workflows.

Required Skills and Qualifications

• Education: A bachelor’s degree in hospitality management, business administration, or a related field.
• Experience: Proven work experience as a front office manager or in a senior receptionist/supervisor role.
• Technical Skills: Proficiency in office software and Property Management Systems (PMS) like Opera.

Pay: ₹80,000.00 - ₹90,000.00 per month

Benefits:

• Cell phone reimbursement
• Flexible schedule
• Provident Fund

Work Location: In person