Skip to main content
Upload your CV and find your next job on Indeed!

Hotel jobs in Gurugram, Haryana

Sort by: -
    • Oversee daily hotel operations including Front Office, Housekeeping, Engineering, and Security.
    • Reports to:* Cluster/Area Manager.
    • View all Bloom Hotel Group jobs - Gurugram, Haryana jobs - Duty Manager jobs in Gurugram, Haryana
    • Salary Search: Hotel Duty Manager salaries in Gurugram, Haryana
    • Promote hotel facilities and services to enhance guest satisfaction and support revenue opportunities.
    • Maintain guest confidentiality and adhere to hotel…
    • Recruitment & Selection: Handle end-to-end recruitment for hotel, housekeeping, kitchen, service and other staff positions.
    • The candidate will be responsible for maintaining cleanliness, hygiene, and overall presentation of rooms and common areas.
    • Attention to detail and cleanliness.
    • Good knowledge of hotel reservation systems and online booking channels.
    • Ensure all reservations are accurately entered and maintained in the hotel’s…
    • Experience: 2–4 years in central reservations, hotel sales, or travel agency operations, preferably handling boutique hotels, resorts, or retreat properties.
    • You will be responsible to provide an excellent and consistent level of service to your customers.
    • The Guest Service Officer is responsible to contribute to the…
    • Coordinate with Front Office and other hotel departments to ensure seamless guest experiences.
    • Ensure adherence to hotel operating procedures, brand standards,…
    • Proficiency in MS Office and hotel/spa management software.
    • We are looking for an experienced Front Office Manager from the Hotel or Luxury Spa industry to…
    • Proficiency in hotel property management systems (PMS) and front office operations.
    • You will manage check-in and check-out processes, resolve guest concerns,…
    • Knowledge of Ezee PMS or similar hotel software.
    • Follow hotel SOPs, policies, and grooming standards.
    • The ideal candidate should have excellent communication…
    • Assist guests with local information, transportation, and hotel services.
    • Maintain cleanliness and presentation standards at the front desk area.
    • Welcome and direct visitors, candidates, and new hires, managing front-of-house services including sign-in, badging, luggage assistance, lost and found, and…
    • Proficiency in MS Office and basic hotel PMS software is an advantage.
    • Experience: 0–3 years in hotel, resort, hospitality, or guest relations.
    • Full-timeExperience: 0–2 years (freshers can apply)Job SummaryWe are looking for a friendly, professional, and well-organized Front Desk Executive to manage…

People also searched:

night shift
hotel restaurant
restaurant
hotel manager
hotel management
waiter
housekeeping
resort

Job Post Details

Hotel Duty Manager
Bloom Hotel Group
Gurugram, Haryana
₹30,000 - ₹37,000 a month
Permanent, Full-time
Apply now

Job details

₹30,000 - ₹37,000 a month
Food provided, Health insurance, Paid time off, Paid sick time, Provident Fund
Permanent, Full-time
Gurugram, Haryana

Full job description

Duty Manager – Property Operations

Location: Gurugram
Department: Operations
Reports to: Cluster/Area Manager

About Bloom

Bloom is a design-led, tech-enabled hospitality brand focused on delivering smart, comfortable, and guest-centric stays across India.

Role Overview

The Duty Manager will be responsible for managing the property end-to-end, ensuring seamless operations, exceptional guest experience, revenue optimization, team management, and compliance with brand standards. This role requires strong operational control, people leadership, and commercial acumen.

Key Responsibilities:

1. Property Operations Management

  • Oversee daily hotel operations including Front Office, Housekeeping, Engineering, and Security.
  • Ensure smooth check-in/check-out processes and high guest satisfaction.
  • Maintain Bloom’s brand standards across all guest touchpoints.
  • Monitor room inventory, availability, and daily occupancy.
  • Conduct daily property walk-throughs to ensure cleanliness and maintenance standards.

2. Guest Experience & Service Excellence

  • Handle guest escalations and ensure timely resolution.
  • Monitor online reviews and ensure corrective actions are implemented.
  • Drive high guest satisfaction scores and repeat business.
  • Ensure personalized and proactive guest engagement.

3. Revenue & Financial Management

  • Optimize room revenue through inventory management and rate discipline.
  • Monitor daily sales, occupancy, ARR, and RevPAR performance.
  • Control operating expenses and ensure cost efficiency.
  • Manage petty cash, vendor payments, and billing accuracy.
  • Support upselling initiatives and ancillary revenue generation.

4. Team Management & Leadership

  • Supervise and manage property staff across departments.
  • Prepare duty rosters and manage manpower planning.
  • Conduct daily briefings and performance reviews.
  • Train and coach staff on SOPs and guest service standards.
  • Ensure team discipline and positive work culture.

5. Vendor & Compliance Management

  • Coordinate with vendors for housekeeping supplies, maintenance, security, and utilities.
  • Ensure statutory compliance, safety norms, and documentation.
  • Maintain liaison with local authorities when required.
  • Oversee preventive maintenance and minimize downtime.

6. Reporting & MIS

  • Share daily revenue and operational reports with Cluster/Area Manager.
  • Track KPIs and implement improvement plans.
  • Maintain audit readiness at all times.

Key Performance Indicators (KPIs)

  • Occupancy %
  • RevPAR & ARR
  • Guest Satisfaction Scores
  • Online Ratings
  • Cost Control & GOP
  • Audit & Compliance Scores

Qualifications & Experience

  • Graduate/Diploma in Hotel Management preferred.
  • 4–8 years of hospitality experience, with at least 1–2 years in a supervisory/managerial role.
  • Strong operational and financial understanding.
  • Excellent communication and leadership skills.
  • Tech-savvy and comfortable with PMS systems.

Key Skills

  • Property Management
  • Revenue Optimization
  • Team Leadership
  • Problem Solving
  • Guest Relationship Management
  • Vendor Management
  • Operational Excellence

Job Types: Full-time, Permanent

Pay: ₹30,000.00 - ₹37,000.00 per month

Benefits:

  • Food provided
  • Health insurance
  • Paid sick time
  • Paid time off
  • Provident Fund

Work Location: In person

Let Employers Find YouUpload Your Resume