Housekeeping Supervisor

Industry: Premium Private Members’ Club
Location: Bengaluru / Hyderabad
Employment Type: Full-time

Job Summary

We are looking for an experienced and dedicated Housekeeping Supervisor to oversee the daily operations of the housekeeping department. The ideal candidate will be responsible for maintaining the highest standards of cleanliness, hygiene, guest satisfaction, and team efficiency.

Candidates with relevant supervisory experience in 5-star hotels or luxury resorts are encouraged to apply.

Key Responsibilities

• Supervise and coordinate the daily activities of housekeeping staff, including Room Attendants, Public Area Attendants, and Laundry personnel.

• Conduct regular inspections of guest rooms, suites, corridors, and public areas to ensure they meet the required cleanliness and quality standards.

• Ensure all housekeeping operations are carried out in accordance with hotel policies and standard operating procedures.

• Train and guide new and existing housekeeping staff on cleaning procedures, safety protocols, hygiene standards, and hotel requirements.

• Prepare and manage staff duty rosters and ensure adequate manpower coverage for daily operations.

• Monitor the availability and proper usage of cleaning supplies, linen, guest amenities, and other housekeeping materials.

• Maintain appropriate inventory levels and coordinate replenishment whenever required.

• Handle guest requests and housekeeping-related complaints professionally and ensure timely resolution.

• Ensure all housekeeping equipment is properly maintained and used safely, reporting any damage or malfunction promptly.

• Monitor team performance and provide regular feedback, coaching, and support to housekeeping staff.

• Maintain accurate records of room status, lost and found items, inventory, and departmental requirements.

• Coordinate closely with the Front Office and Maintenance teams to ensure smooth guest services and timely resolution of room-related issues.

• Ensure compliance with all health, hygiene, safety, chemical handling, and waste disposal regulations.

• Assist with deep-cleaning activities, special cleaning projects, and other departmental assignments as required.

• Ensure a consistently high standard of guest experience through attention to detail and effective team supervision.

Candidate Requirements

• Relevant experience as a Housekeeping Supervisor is required.

• Candidates with experience in a 5-star hotel or luxury resort are preferred.

• Strong knowledge of housekeeping operations, cleaning procedures, hygiene standards, and hotel SOPs.

• Previous experience supervising and managing a housekeeping team.

• Good leadership, communication, and interpersonal skills.

• Strong attention to detail and commitment to maintaining high standards of cleanliness.

• Ability to handle guest requests and complaints professionally.

• Ability to work effectively in a fast-paced hotel environment.

• Good organizational and time-management skills.

• Candidates who have worked in reputed 5-star hotels/resorts and have relevant supervisory experience are encouraged to apply.