Job Description

What you can look forward as Application/Production Support Engineer:

• • Data Onboarding Excellence
  • • Successful onboarding of customer fleets (vehicles, devices, configurations) into platform within SLA
    • Standardized and validated data integration pipelines (SQL, CSV/JSON/XML ingestion). Reduced onboarding errors through data validation and mapping improvements
  • Technical Support & Issue Resolution
  • • Resolution of complex L2 data ingestion and SQL issues within defined SLA
    • Consistent troubleshooting standards and reusable SQL scripts. Reduced recurrence of ingestion and configuration issues
  • Process Improvement & Scalability
  • • Identification and elimination of recurring onboarding/data issues (root cause driven)
    • Implementation of improvements to onboarding workflows and data validation processes. Contribution to scalable onboarding standards across Bus Connect
  • Documentation & Knowledge Management
  • • Up‑to‑date onboarding documentation, troubleshooting guides, and SQL templates
    • Structured knowledge base enabling faster resolution and onboarding
  • Cross‑Functional Collaboration
  • • Clear escalation and resolution of product defects with Development/Product teams
    • Feedback loops translating customer/data issues into product improvements

Your profile as Application/Production Support Engineer:

• • Bachelor degree in Engineering Domian(BE/BTECH)/Ang degree with Min 4-8 Yrs in Application/Production Support Engineer using SQL SERVER
  • Willing to work in European shifts
  • Knowledge and expertise in:
  • • Master data management systems such as SQL server, Profisee, and Informatica MDM.
    • Software like: Jira, Confluence, MS office, MS teams, (SAP and Salesforce are an advantage)
    • Data transformation and ingestion workflows (CSV/JSON/XML formats, data cleaning, validation)
    • Modern Linux distributions and Bash are an advantage
  • Proven ability to identify inefficiencies and drive process improvements. Solution‑oriented with capability to challenge existing processes and propose optimizations

Why you should choose ZF in India

• Innovative Environment: ZF is at the forefront of technological advancements, offering a dynamic and innovative work environment that encourages creativity and growth.
• Diverse and Inclusive Culture: ZF fosters a diverse and inclusive workplace where all employees are valued and respected, promoting a culture of collaboration and mutual support.
• Career Development: ZF is committed to the professional growth of its employees, offering extensive training programs, career development opportunities, and a clear path for advancement.
• Global Presence: As a part of a global leader in driveline and chassis technology, ZF provides opportunities to work on international projects and collaborate with teams worldwide.
• Sustainability Focus: ZF is dedicated to sustainability and environmental responsibility, actively working towards creating eco-friendly solutions and reducing its carbon footprint.