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    • Perform the back-office tasks and handle inbound/outbound calls.
    • Set up claims by coordinating with insurance providers.
    • Customer service: 1 year (Required).
    • View all The Allied Outsourcing jobs - Wagle Estate, Thane, Maharashtra jobs - Customer Service Representative jobs in Wagle Estate, Thane, Maharashtra
    • Salary Search: CSR (Customer Service Representative) - Work from Office salaries in Wagle Estate, Thane, Maharashtra
    • Good Communication skills, oriented, Good knowledge of Health insurance.
    • Handing Inbound & outbound calls & email.
    • Knowledge of Insurance, import-export.
    • Understand requirement and make quote request.
    • Generate Quote and issue policy and certificates.
    • Follow up with customer.
    • Audit: Conduct daily audits for insurance companies covering overall cases like NNR, Recall, etc.
    • Tracking: Daily show/no-show data (PB & Non-PB) with pan…
    • Perform other back-office and administrative tasks as assigned.
    • Freshers can apply; experience in telecalling/back office/customer service is preferred.
  • * Good knowledge of Excel * Comfortable working in shifts * Strong communication skills Pay: ₹10,000.00 - ₹15,000.00 per month Work Location: In…
    • Experience from Insurance/TPA/Service industry will be preferable.
    • 5+ years of experience into HR Operations and Generalist activities.

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Job Post Details

CSR (Customer Service Representative) - Work from Office - job post

The Allied Outsourcing
Wagle Estate, Thane, Maharashtra
₹20,000 - ₹25,000 a month

Job details

Pay

  • ₹20,000 - ₹25,000 a month

Job type

  • Permanent
  • Fresher
  • Full-time

Shift and schedule

  • Night shift
  • US shift

Location

Wagle Estate, Thane, Maharashtra

Benefits

Pulled from the full job description

  • Health insurance
  • Paid time off
  • Paid sick time
  • Commuter assistance

Full job description

Be a part of growing company - The Allied Outsourcing.

Join our dynamic team as a Customer Service Representative ( Blended process - Voice & Non Voice)supporting a prestigious US Law Firm.

Key Responsibilities:

- Accurately enter new client details into the database.

- Communicate professionally via email and phone with insurance companies to confirm legal representation.

- Set up claims by coordinating with insurance providers.

- Organize and file client documents systematically.

- Perform the back-office tasks and handle inbound/outbound calls

- Request and follow up on medical records from healthcare providers and insurers.

- Adapt to evolving business needs by taking on additional responsibilities as required.

What We’re Looking For:

- Exceptional verbal and written English communication skills (Mandatory).

- Strong attention to detail and accuracy in data entry and documentation.

- Proactive and professional approach in handling client and insurer interactions.

- Ability to work onsite at night shifts comfortably (US business hours).

- Self-motivated & hardworking professionals with a laser focus on productivity and quality.

Apply for Work from Office role, if you are located in Thane or in Central Line from Thane to Vikhroli or in Harbour Line from Thane to Vashi

Why Join Us?

- Work with a renowned US law firm and gain valuable experience.

- Culture where consistent high-performance leads to fast paced growth.

- Structured schedule with two consecutive weekly offs for work-life balance.

Location : Thane (Onsite)

Looking for Immediate joiners.

  • Salary : Rs.20k to Rs.25k CTC
  • Incentives (Earnings unlimited)

Note : This is a night shift role (to align with US business hours) with two days off per week.

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

  • Commuter assistance
  • Health insurance
  • Paid sick time
  • Paid time off

Application Question(s):

  • Are you open to work in US shift i.e night shift?

Experience:

  • Customer service: 1 year (Required)

Language:

  • Fluent English (Required)

Location:

  • Wagle Estate, Thane, Maharashtra (Required)

Shift availability:

  • Night Shift (Required)

Work Location: In person

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