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Customer Service Representative – Night Shift (US Process)
Origabee
Ahmedabad, Gujarat
₹35,000 - ₹50,000 a month
Full-time
Apply now

Job details

Here’s how the job details align with your profile.

Pay

₹35,000 - ₹50,000 a month

Job type

Full-time

Shift and schedule

Night shift

Benefits

Pulled from the full job description
Paid time off
Paid sick time
Provident Fund

Full job description

Location: A/501, Times Square Grand, Sindhu Bhavan Road, Thaltej, Ahmedabad, 380059
Salary: ₹35,000 – ₹50,000 per month
Job Type: Full-time
Shift: Night Shift (US Process)

Job Overview

We are seeking a Customer Service Representative to join our team. The candidate will support US-based pharmacies by handling prescription processing, insurance billing, and prior authorization tasks while maintaining high accuracy and compliance with healthcare regulations.

Key Responsibilities

  • Process and enter prescription orders into pharmacy management systems.
  • Perform medical billing and insurance claim processing for US healthcare plans.
  • Handle prior authorization requests and insurance verification.
  • Review and resolve rejected insurance claims and billing errors.
  • Communicate with US pharmacies, insurance companies, and healthcare providers.
  • Maintain accurate patient records and documentation.
  • Ensure compliance with HIPAA regulations and pharmacy guidelines.
  • Assist with refill requests and prescription status updates.
  • Maintain productivity and quality standards for assigned tasks.

Requirements

  • Excellent English communication skills (spoken and written)
  • Basic math and problem-solving skills
  • Ability to multitask and work in a fast-paced environment
  • Willingness to work night shifts (US process)
  • Basic computer and typing skills
  • Prior experience with prior authorization or pharmacy billing

Benefits

  • Competitive salary package
  • Paid sick leave
  • Provident Fund
  • Professional work environment and career growth opportunities

Interview Process

Interested candidates can attend a walk-in interview at the office location.
Please confirm your interview by phone before visiting and bring an updated resume.

Phone: 8490094422
Email: indeed@origabee.com

Work Location: In person – A/501, Times Square Grand, Sindhu Bhavan Road, Thaltej, Ahmedabad, 380059

Job Type: Full-time

Pay: ₹35,000.00 - ₹50,000.00 per month

Benefits:

  • Paid time off
  • Provident Fund

Work Location: In person

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