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Job Post Details
Customer Success Associate – Italian (C1) - job post
Gurugram, Haryana
Up to ₹11,50,000 a year
Job details
Pay
- Up to ₹11,50,000 a year
Job type
- Full-time
Shift and schedule
- Rotational shift
Location
Gurugram, Haryana
Benefits
Pulled from the full job description
- Commuter assistance
Full job description
Job Title: Customer Success Associate – Italian (C1)
Work Mode: Work From Office
Location: Gurgaon
Key Responsibilities
- Handle customer queries and provide support in Italian (written & verbal).
- Communicate in English when required for internal coordination.
- Deliver timely and accurate resolutions to ensure customer satisfaction.
- Maintain high-quality service standards and compliance.
Required Skills & Qualifications
- Language Proficiency: Excellent communication skills in Italian (C1 level mandatory); average English acceptable.
- Education: Graduate/Undergraduate from any stream.
- Experience: Open for both freshers and experienced candidates.
Interview Process
- HR Round
- Operations Round
- Language Assessment
Compensation & Benefits
- Salary: Up to ₹11.5 LPA (Max CTC)
- Relocation Bonus: ₹8,000 + 15 days accommodation provided
- Transport: Both way cabs provided
- Working Days: 5 days a week (Saturday & Sunday off)
- Shifts: Rotational
Open Positions: 15