Itc Infotech,kolkata jobs in Rajarhat, Kolkata, West Bengal

Job Title: Customer Support Executive – UK Car Finance Claims Process

Job Location:

Dum Dum, Kolkata

Job Type: Full-time

Job Description:

We are looking for enthusiastic and motivated candidates to join our UK Car Finance Claims Process team. The role involves interacting with UK customers, checking claim eligibility, collecting required information, and assisting customers throughout the claims process.

Key Responsibilities:

- Make outbound calls to UK customers.
- Verify customer eligibility for car finance claims (HP/PCP agreements between 2007–2024).
- Collect and update customer information accurately.
- Assist customers with SMS verification and E-sign procedures.
- Guide customers through the claims process and provide support whenever required.
- Maintain professional communication and ensure a positive customer experience.

Requirements:

- Good communication skills in English.
- Basic computer knowledge.
- Ability to work in a team environment.
- Positive attitude and willingness to learn.
- Freshers and experienced candidates are welcome to apply.

Benefits:

- Attractive salary package with performance incentives.
- Full training provided.
- Career growth opportunities.
- Friendly and professional work environment.
- Opportunity to work on an international UK process.

Interested candidates can contact:

8240440552
Office Location: Dum Dum, Kolkata

Job Type: Full-time

Pay: ₹22,000.00 - ₹50,000.00 per month

Benefits:

• Provident Fund

Work Location: In person