Ivr Avaya jobs
Sort by: relevance - date
- Zensar TechnologiesIndia
- 5+yrs technical expertise in IVR systems and platforms (e.g., Nuance NDF/Mix, Google Dialogflow, AWS Lex, Genesys, Avaya, Cisco).
- View all Zensar Technologies jobs - India jobs - Engineer jobs in India
- Salary Search: IVR Engineer salaries in India
- See popular questions & answers about Zensar Technologies
View similar jobs with this employerFive9Bengaluru, Karnataka- We are looking for a highly motivated Technical Support Engineer to manage day-to-day operational activities related to Moves, Adds, Changes, and Deletions (…
- View all Five9 jobs - Bengaluru, Karnataka jobs
- Salary Search: Technical Support Engineer salaries in Bengaluru, Karnataka
- SprinklrGurugram, Haryana
- Paid time off
- Sprinklr’s unified platform provides powerful solutions for every customer-facing team — spanning social media management, marketing, advertising, customer…
View similar jobs with this employerAccentureCoimbatore, Tamil Nadu- Minimum 7.5 year(s) of experience is required.
- Educational Qualification : 15 years full time education.
- As an AI/ML Architect you will be responsible for…
View similar jobs with this employerAccentureCoimbatore, Tamil Nadu- Minimum 7.5 year(s) of experience is required.
- Educational Qualification : 15 years full time education.
- As an AI/ML Architect you will be responsible for…
- ProdaptGuindy, Chennai, Tamil Nadu
- We are seeking a highly skilled QA Automation Lead Engineer with strong experience in voice/IVR platforms and QA automation.
- 8 to 10 years’ experience on Genesys Cloud CC.
- Experience administrating and supporting PureCloud (Genesys Cloud).
- Exp in Inbound Call management.
- View all HCLTech jobs - India jobs - Operations Associate jobs in India
- Salary Search: Subject Matter Expert (Support&Ops) salaries in India
- See popular questions & answers about HCLTech
Contact Center System Specialist
Often replies in 1 dayIndia Consultancy Private LimitedMumbai, Maharashtra- This position will be responsible for providing technical support for contact center applications, telephony systems, and supporting infrastructure within a…
- AccentureMumbai, Maharashtra
- Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability.
- BirlaSoftHyderabad, Telangana
- Hands on enterprise level J2EE based web application development and support.
- Strong understanding of CTI (Computer Telephony Integration) concepts and…
View similar jobs with this employerAccentureGurugram, Haryana- Project Role Description : Provide functional and/or technical expertise to plan, analyze, define and support the delivery of future functional and technical…
- EXL ServiceGurugram, Haryana
- The SAVP – Travel Domain is responsible for leading, optimizing, and transforming large-scale travel contact centre operations.
- Consilium SoftwareDelhi, Delhi
- Our solutions go beyond omnichannel to merge the contact center and CRM, creating fluid experiences with artificial intelligence (AI), bots, and Robotic Process…
- View all Consilium Software jobs - Delhi, Delhi jobs - Engineer jobs in Delhi, Delhi
- Salary Search: Telephony Engineer salaries in Delhi, Delhi
- SprinklrBengaluru, Karnataka
- Paid time off
- Sprinklr’s unified platform provides powerful solutions for every customer-facing team — spanning social media management, marketing, advertising, customer…
- CGIBengaluru, Karnataka
- Shift: EST business hours (5:30 PM IST to 2:30 AM IST).
- Education Qualification: Bachelor's degree in Computer Science or related field or higher with minimum 1…
View similar jobs with this employerAWS ProServe IN - KarnatakaGurugram, Haryana- AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-…
Job Post Details
IVR Engineer - job post
3.83.8 out of 5 stars
India
You must create an Indeed account before continuing to the company website to apply
Location
India
Full job description
- IVR Engineer
Must have skills:
- 5+yrs technical expertise in IVR systems and platforms (e.g., Nuance NDF/Mix, Google Dialogflow, AWS Lex, Genesys, Avaya, Cisco).
- Proficiency in VoiceXML and other IVR development tools and frameworks.
- Proficiency in programming languages like Java, Python, NodeJS or C++ for IVR scripting and customization.
- Experience with Conversational AI projects, including intent identification and LLM development.
- Strong understanding of Natural Language Understanding (NLU) and Natural Language Processing (NLP).
- Familiarity with cloud platforms (Azure, AWS, Google Cloud) and their AI/ML services.
- Experience with database management (SQL, NoSQL).
- Knowledge of telephony protocols (SIP, TDM).
- Exposure to RPA tools, CRM systems, and customer service applications.
- Proficiency in integrating AI solutions with RESTful APIs and external services.
Good to have skills:
- Microsoft Co-pilot
Let Employers Find YouUpload Your Resume