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Jewellery jobs in Jaipur, Rajasthan

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Job Post Details

CRM (Jewellery)
Jaipur, Rajasthan
₹30,000 - ₹50,000 an hour
Permanent, Full-time

Job details

₹30,000 - ₹50,000 an hour
Permanent, Full-time
Jaipur, Rajasthan

Full job description

Job Responsibilities:

  • Manage and maintain the customer database.
  • Build strong relationships with existing and prospective customers.
  • Follow up with customers to generate repeat sales.
  • Send birthday, anniversary, festive greetings and promotional offers.
  • Inform customers about new collections, launches and events.
  • Handle customer queries, feedback and complaints.
  • Coordinate with the sales team for customer engagement and lead conversion.
  • Identify inactive customers and develop strategies to reactivate them.
  • Prepare regular CRM reports and track customer retention.

Requirements:

  • Graduate in any discipline.
  • 3 -8 years of CRM experience, preferably in the jewellery industry.
  • Good communication and customer-handling skills.
  • Knowledge of MS Excel, WhatsApp Business and CRM software.
  • Strong follow-up and relationship-building skills.

Pay: ₹30,000.00 - ₹50,000.00 per hour

Work Location: In person

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