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Dispatcher - US Logistics
Panchkula, Haryana
₹25,000 - ₹50,000 a month
Full-time

Job details

₹25,000 - ₹50,000 a month
Leave encashment, Flexible schedule
Full-time
Night shift
Panchkula, Haryana

Full job description

Dear Candidates,

We are hiring for Logistics Dispatchers for US Logistics for Panchkula Location.

A US Logistics Dispatcher manages freight movement, schedules drivers, and coordinates daily loads across American time zones from an offshore office in India.

Key Responsibilities

  • Load Planning & Routing: Assign freight loads, optimize cost-effective routes, and maximize truck or vehicle utilization.
  • Driver Coordination: Maintain continuous contact with drivers to manage pickups, route changes, and delivery ETAs.
  • Stakeholder Communication: Liaise with US-based brokers, shippers, and customers regarding shipment statuses.
  • Issue Resolution: Handle delays, equipment breakdowns, detention, and route scheduling conflicts in real-time.
  • Documentation & Entry: Maintain accurate dispatch records and update Transportation Management Systems (TMS) or portals.

Requirements & Qualifications

  • Experience: 1 to 4 years of background in US logistics, trucking dispatch, or international BPO/call center operations.
  • Communication Skills: Strong spoken and written English to easily converse with US drivers and brokers.
  • Technical Knowledge: Familiarity with load boards (such as DAT, Truck stop) and basic dispatch software or TMS.
  • Shift Flexibility: Willingness to work night shifts aligned with US business hours (Eastern or Central Standard Time).

Pay: ₹25,000.00 - ₹50,000.00 per month

Benefits:

  • Flexible schedule
  • Leave encashment

Work Location: In person

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