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Job Support jobs in Pune, Maharashtra

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    • We are looking for enthusiastic and customer-focused Customer Support Executives to join our Chat, Voice, and Blended processes.
    • View all Jupitize Consulting jobs - Pune, Maharashtra jobs
    • Salary Search: Hiring for Voice/Chat/Email salaries
    • 0–2 years of experience in customer service, support, or a similar role.
    • We are looking for a friendly, customer-focused, and proactive Customer Service Team…
    • We support hybrid work and flexible hours to fit diverse lifestyles.
    • Familiarity with customer support tools, CRM systems, and ticketing applications.
    • Experience with ticketing systems and structured support workflows.
    • Respond to and resolve ticketed support requests within defined SLAs.
    • Attend to Hand and feet support remotely when ticket is assigned into their bin by SD team or Queue manager Target to resolved more than 50% of the tickets…
    • Job Types: Full-time, Fresher, Student job.
    • Handle day-to-day business operations.
    • Communicate with clients and customers.
    • We are looking for a responsible and organized Office Executive to manage day-to-day office activities and provide administrative support to our team.
    • Prior experience in e-commerce or D2C customer support.
    • 0–2 years of experience in customer support, telecalling, or a similar voice-based role (freshers with…
    • * Team Leadership & Discipline: Lead, mentor, and monitor the performance of administrative and support staff.
    • Location: Kalyani Nagar, Pune (Full-time, On-site).
    • Assist in lead generation and help identify new business opportunities.
    • With offices in Bengaluru and Pune, the company offers expertise to the parent organization’s business areas including technology and innovation, accounting and…
    • Provide administrative and operational support to the team.
    • The role involves maintaining records, processing documents, monitoring work progress, coordinating…
    • Laurus Education is seeking a highly organised and analytical Quality Assurance & Compliance Officer to support our Australian education operations.
    • Resolve travel-related issues and provide timely support.
    • Coordinate end-to-end travel arrangements for US-based doctors.
    • Maintain organised documentation and support day-to-day data entry requirements.
    • We are looking for a detail-oriented Data Entry Operator to support material…

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Job Post Details

Hiring for Voice/Chat/Email
Pune, Maharashtra
₹3,00,000 - ₹7,50,000 a year
Full-time

Job details

₹3,00,000 - ₹7,50,000 a year
Health insurance, Provident Fund
Full-time
Pune, Maharashtra

Full job description

Job Summary

We are looking for enthusiastic and customer-focused Customer Support Executives to join our Chat, Voice, and Blended processes. The candidate will be responsible for handling customer queries, resolving issues, providing accurate information, and ensuring a positive customer experience.

Key Responsibilities

  • Handle customer queries through voice calls, chat, or both depending on the assigned process.
  • Understand customer concerns and provide appropriate solutions.
  • Maintain a professional and courteous approach while interacting with customers.
  • Resolve customer issues within defined timelines and process guidelines.
  • Accurately document customer interactions and update relevant systems.
  • Follow company policies, SOPs, quality standards, and compliance requirements.
  • Achieve defined productivity, quality, CSAT, and performance targets.
  • Escalate complex or unresolved issues to the appropriate team.
  • Maintain confidentiality of customer and company information.
  • Demonstrate good communication and active listening skills.

Pay: ₹300,000.00 - ₹750,000.00 per year

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person

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