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    • Customer Relation Officer (CRO) is responsible for building and maintaining strong relationships with customers, addressing their queries, promoting company…
    • View all Bharti Airtel Limited jobs - Kochi, Kerala jobs - Customer Relations Representative jobs in Kochi, Kerala
    • Salary Search: Customer Relation Officer (CRO) salaries in Kochi, Kerala
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Customer Relation Officer (CRO)
Bharti Airtel Limited
·
4.1
Kochi, Kerala
₹21,000 - ₹24,000 a month
Permanent, Fresher, Full-time
Apply now

Job details

₹21,000 - ₹24,000 a month
Health insurance, Paid time off, Paid sick time, Life insurance, Provident Fund
Permanent, Fresher, Full-time
Kochi, Kerala

Full job description

Customer Relation Officer (CRO) is responsible for building and maintaining strong relationships with customers, addressing their queries, promoting company products and services, and ensuring a high level of customer satisfaction. The role involves handling customer interactions, resolving issues promptly, and contributing to business growth through excellent service.

Key Responsibilities

  • Interact with customers in a professional and friendly manner.
  • Understand customer requirements and recommend suitable products or services.
  • Handle customer inquiries, complaints, and provide timely resolutions.
  • Build and maintain long-term customer relationships.
  • Follow up with existing customers to ensure satisfaction and encourage repeat business.

Qualification

  • Bachelor's Degree (preferred).
  • Freshers and experienced candidates can apply.

Pay: ₹21,000.00 - ₹24,000.00 per month

Benefits:

  • Health insurance
  • Life insurance
  • Paid sick time
  • Paid time off
  • Provident Fund

Work Location: In person

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