Job Description: Branch Head – PW SuperClasses

Location: Ahmedabad, Gujarat
Experience: 6+ Years
Employment Type: Full-Time
Department: Business Operations

About the Role

PhysicsWallah (PW) is looking for a dynamic and business-oriented Branch Head to lead its PW SuperClasses centre in Ahmedabad, catering to students preparing for Chartered Accountancy (CA) programmes.

The Branch Head will be responsible for managing end-to-end branch operations, driving student admissions and revenue growth, leading the counselling and sales teams, and ensuring a seamless student experience. The role requires strong business ownership, operational excellence, and the ability to build and lead a high-performing team.

Key Responsibilities

• Business & Revenue Growth: Drive student enrolments, revenue generation, and achievement of branch-level business targets.

• Admissions & Sales: Manage the complete admission funnel, including lead generation, counselling, follow-ups, conversions, and enrolments for CA programmes.

• Branch Operations: Oversee day-to-day centre operations, infrastructure, resource utilisation, batch coordination, and administrative activities.

• Team Leadership: Lead, mentor, and manage sales, counselling, and operations teams to achieve business objectives and maintain high productivity.

• Student Experience: Ensure a positive student experience by addressing queries and escalations, monitoring feedback, and implementing initiatives to improve student satisfaction and retention.

• Academic Coordination: Coordinate with academic teams and faculty to support batch planning, class schedules, and smooth delivery of CA programmes.

• Performance & MIS: Monitor leads, admission conversions, revenue, collections, team productivity, and other key business metrics. Prepare periodic reports and implement corrective action plans.

• Local Market Development: Identify business opportunities, understand competitor activities, and develop strategies to strengthen the centre's presence in Ahmedabad.

• Financial Management: Monitor branch expenses, optimise operational costs, and ensure adherence to organisational policies and budgets.

• Stakeholder Management: Collaborate with central business, academic, marketing, finance, and operations teams to ensure effective execution of business plans.

Required Qualifications & Experience

• Minimum 6 years of relevant professional experience in education, EdTech, coaching, or a related industry.

• Prior experience in branch management, centre operations, sales, admissions, or business development.

• Proven track record of achieving revenue and enrolment targets.

• Experience in leading teams and managing end-to-end business operations.

• Strong understanding of sales funnels, customer acquisition, conversion, and revenue management.

• Excellent leadership, communication, analytical, and problem-solving skills.

• Proficiency in MS Excel, MIS reporting, and business management tools.

Preferred Qualifications

• Experience managing a coaching institute, test-preparation centre, or education business.

• Exposure to CA coaching, professional education, or commerce-related programmes will be an added advantage.

• Experience in managing multiple functions, including sales, counselling, operations, and student support.

Key Competencies

• Business ownership and revenue orientation

• Sales and admissions management

• Team leadership and people management

• Operational planning and execution

• Student-centric approach

• Data-driven decision-making

• Stakeholder management