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L2 Linux/Unix Support Engineer
Bengaluru, Karnataka
Up to ₹20,00,000 a year
Full-time

Job details

Up to ₹20,00,000 a year
Paid sick time, Provident Fund
Full-time
Rotational shift
Bengaluru, Karnataka

Full job description

We are looking for an experienced L2 Linux/Unix Support Engineer with 5–7 years of experience in Linux/Unix administration and production support. The ideal candidate should have strong hands-on experience with Red Hat Enterprise Linux (RHEL), system troubleshooting, incident management, storage administration, security compliance, and shell scripting.

The candidate will be responsible for maintaining system availability, resolving OS-level incidents, performing server administration activities, and supporting business-critical environments while collaborating with L1 and L3 teams.

Key Responsibilities

  • Provide L2 production support for Linux/Unix server environments.
  • Administer and troubleshoot Red Hat Enterprise Linux (RHEL) systems.
  • Diagnose and resolve OS-level incidents, system errors, and performance issues.
  • Perform root cause analysis (RCA) and implement corrective actions to prevent recurring incidents.
  • Manage Logical Volume Manager (LVM), file systems, Network File System (NFS), DNS, and storage-related activities.
  • Handle user account administration, access permissions, and authentication-related issues.
  • Monitor system health, resource utilization, and server performance.
  • Perform server patching, OS upgrades, and routine maintenance activities.
  • Implement server hardening measures and ensure compliance with security policies.
  • Develop and maintain Bash shell scripts to automate routine system administration tasks.
  • Coordinate with L1 and L3 support teams for incident resolution and technical escalations.
  • Maintain incident records, technical documentation, and operational procedures.
  • Collaborate with global stakeholders and support teams across multiple geographies.
  • Participate in shift rotations and provide support as per business requirements.

Mandatory Skills

  • Linux/Unix System Administration
  • Red Hat Enterprise Linux (RHEL)
  • Logical Volume Manager (LVM)
  • Network File System (NFS)
  • Domain Name System (DNS)
  • Production Support and Incident Management
  • OS Troubleshooting and Root Cause Analysis (RCA)
  • User and Access Management
  • System Monitoring and Performance Tuning
  • Server Patching and OS Upgrades
  • Server Hardening and Security Compliance
  • Bash Shell Scripting

Good-to-Have Skills

  • Python or Perl scripting
  • LSF or Slurm job scheduling
  • Red Hat Certified Engineer (RHCE) certification
  • Experience supporting R&D or engineering environments
  • Familiarity with Autofs, FTP, VNC, and Remote NX

Candidate Requirements

  • 5–7 years of relevant experience in Linux/Unix administration and production support.
  • Strong hands-on experience with RHEL-based environments.
  • Experience handling production incidents, troubleshooting system issues, and performing root cause analysis.
  • Knowledge of server maintenance, storage management, access controls, and security compliance.
  • Ability to automate routine administration tasks using Bash scripting.
  • Strong analytical, troubleshooting, and problem-solving skills.
  • Good communication and collaboration skills.
  • Willingness to work in rotational shifts and support global stakeholders, as required.

Position: L2 Linux/Unix Support Engineer
Experience: 5–7 Years
Employment Type: Full-time
Joining: Immediate joiners preferred

How to Apply

Interested candidates who meet the mandatory skill requirements are encouraged to apply with their updated resume and availability for a face-to-face interview in Bangalore.

Pay: Up to ₹2,000,000.00 per year

Benefits:

  • Paid sick time
  • Provident Fund

Work Location: In person

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