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Job Post Details
Deputy Manager - Branch Operations
Deputy Manager - Branch Operations
Job details
Full job description
Job Description
· Responsible for ensuring customer satisfaction (students and parents) & retention.
· Ensure proper communication & relationship with all the students and parents for entire course duration.
· Monitoring and ensure proper collection of revenue and reduce branch expenses.
· Handling any kind of Parent enquiry & Student enquiry or complaints
· Should co-ordinate with all departments at branch/region/Corporate office.
· Ensures general cleanliness, appearance and safety of the office premise
· Meets the Principals, Coordinators and management Personnel of schools for Brand Promotion.
· Conducting Seminars in schools, open seminars in town as per need.
· Ensuring Daily Sales Activity Governance & Admission Management of Branch.
· Educate Team about bouquet of product portfolio and other complimentary services.
· Identifying new market segments and tapping profitable business opportunities in B2B & B2C segment.
· Constant Education and Product Knowledge checking of Sales & Ops employees to keep them abreast of the latest developments in the sector & within the Company.
· Develop positive working relationship amongst academic & Branch Team to ensure high level of Engagement.
· Address Employee issues, sales conflicts and pricing issues timely.
· Manage sales pipeline, forecast monthly sales and identify new business opportunities in order to achieve Monthly
· Targets and ABP across all parameters.
· Preparing MIS as per Business Requirement & Competition Tracking.
· Organizing and Participating in relevant events to ensure larger pie of market share.
Ensuring effective Merchandising and Display to enhance product visibility and drive volumes
Pay: ₹30,000.00 - ₹40,000.00 per month
Work Location: In person