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    • Build and maintain strong relationships with existing customers, homeowners, and investors.
    • Proactively engage with customers to understand their satisfaction…
    • View all Thane District, Maharashtra jobs
    • Salary Search: Loyalty Sales - LODHA salaries in Thane District, Maharashtra
    • See popular questions & answers about Lodha Group
    • * Achieve desired office leasing numbers/revenue.
    • * Managing Unit-owner's expectations.
    • * X-Sell / Achieve sales from clients base.
    • The incumbent is responsible for implementation of sales strategy and business development towards growth of the Direct Sales segment.

Job Post Details

Loyalty Sales - LODHA
Lodha Group
·
4.3
Thane District, Maharashtra
From ₹1,00,000 a month
Full-time
Apply now

Job details

From ₹1,00,000 a month
Provident Fund
Full-time
Thane District, Maharashtra

Full job description

Key Responsibilities

1. Customer Relationship Management

  • Build and maintain strong relationships with existing customers, homeowners, and investors.
  • Proactively engage with customers to understand their satisfaction levels, future requirements, and investment preferences.
  • Ensure regular follow-ups and provide a seamless customer experience throughout the sales journey.

2. Repeat Sales and Revenue Generation

  • Identify opportunities for repeat purchases, property upgrades, and cross-selling across the real estate portfolio.
  • Generate business from the existing customer database through structured calling, meetings, and personalised engagement.
  • Achieve assigned sales targets and contribute to overall revenue growth through customer retention and repeat business.

3. Referral Business Development

  • Encourage existing customers to refer prospective buyers through relationship-building initiatives.
  • Develop and maintain a strong referral pipeline from homeowners, investors, and existing clients.
  • Coordinate with internal sales teams to convert referrals into successful transactions.

4. Customer Engagement and Follow-ups

  • Conduct regular customer outreach, follow-ups, and engagement activities.
  • Communicate relevant project updates, new launches, offers, and investment opportunities.
  • Address customer queries and coordinate with internal teams to ensure timely resolution.

5. Sales Tracking and Reporting

  • Maintain accurate customer databases, interaction records, and sales pipelines in CRM systems.
  • Track repeat sales, referral conversions, customer engagement, and achievement against targets.
  • Share periodic reports on sales performance, pipeline status, and business opportunities with the reporting manager.

Desired Candidate Profile

  • Graduate in any discipline; an MBA in Sales or Marketing would be an added advantage.
  • Experience in real estate sales, customer relationship management, loyalty sales, or relationship management.
  • Strong communication, negotiation, and relationship-building skills.
  • Ability to generate repeat business and convert referrals into sales.
  • Customer-centric approach with a target-driven mindset.
  • Proficiency in CRM tools, MS Excel, and sales reporting.

Pay: From ₹100,000.00 per month

Benefits:

  • Provident Fund

Work Location: In person

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