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Job Title: Administrator – Online School

Department: School Operations

Location:west delhi

Employment Type:Full-time

Experience: 2–5 years in school administration, online education, customer support, or operations

Job Summary

We are seeking a proactive and organized Administrator to manage the day-to-day academic and administrative operations of our online school. The role will involve coordinating with students, parents, teachers, and internal teams to ensure smooth delivery of online classes and support services.

The ideal candidate should have strong communication, coordination, problem-solving, and organizational skills. Experience with online learning platforms, student management systems, and virtual classroom tools will be preferred. Online-school administrators commonly manage enrolment, staff coordination, learning platforms, student support, and parent communication.

Key Responsibilities

- Manage daily administrative operations of the online school.

- Coordinate online classes, teacher schedules, student batches, and academic activities.

- Maintain accurate records of student enrolment, attendance, assessments, fees, and academic progress.

- Support the admission and enrolment process, including documentation and student onboarding.

- Act as the primary point of contact for students, parents, teachers, and other stakeholders.

- Respond to queries and resolve administrative, academic, and service-related concerns promptly.

- Monitor online classes and ensure that sessions begin and end as scheduled.

- Coordinate with teachers to address attendance, class conduct, assignments, and student-performance concerns.

- Maintain student and staff records while ensuring confidentiality and data accuracy.

- Prepare daily, weekly, and monthly operational reports.

- Assist in implementing school policies, procedures, and communication plans.

- Coordinate parent meetings, orientation sessions, workshops, examinations, and school events.

- Work with the technical team to resolve issues related to logins, virtual classrooms, LMS access, and digital resources.

- Monitor the use of online platforms and ensure that students and teachers receive the required support.

- Escalate complex complaints or operational issues to the appropriate department or school leadership.

- Support continuous improvement of online-school processes and student experience.

Required Qualifications and Skills

- Bachelor’s degree in any discipline; a degree in education, management, or administration will be an advantage.

- 2–5 years of experience in school administration, online education, operations, customer support, or a similar role.

- Strong verbal and written communication skills in English.

- Good working knowledge of MS Office or Google Workspace.

- Familiarity with Google Meet, Zoom, Microsoft Teams, LMS platforms, CRM systems, or student-management software.

- Excellent coordination, documentation, and time-management skills.

- Ability to manage multiple tasks and meet deadlines.

- Strong problem-solving and interpersonal skills.

- Ability to work with students, parents, teachers, and senior management professionally.

- Willingness to work flexible hours when required for online classes, parent meetings, or school events.

Preferred Qualities

- Experience in an online school, EdTech company, coaching institute, or virtual learning environment.

- Ability to handle parent and student concerns calmly and professionally.

- Understanding of online-class operations, attendance tracking, and student engagement.

- High attention to detail and accuracy.

Benefits:

• Cell phone reimbursement
• Commuter assistance
• Flexible schedule
• Internet reimbursement
• Leave encashment

Application Question(s):

• can you come for interview In-Person on 30th or 31srOctand join immediately

Experience:

• parent dealing: 1 year (Required)
• chat/email/zoom dealing: 1 year (Required)

Work Location: In person

Pay: ₹17,000.00 - ₹45,000.00 per month

Benefits:

• Cell phone reimbursement
• Commuter assistance
• Flexible schedule
• Internet reimbursement
• Leave encashment

Application Question(s):

• can you come inperson for interview on 30 or 31st Oct 2026

Experience:

• Education administration: 1 year (Required)
• Online school admin: 1 year (Required)

Work Location: In person