Logistics jobs in Karnataka

Founded in 1996, we are a publicly listed logistics company in China with an established global logistics network.

We are seeking an experienced Overseas Business & Logistics Field Operations Specialist to serve as our primary local representative in India.

This role is responsible for managing end-to-end import/export logistics operations after cargo arrival, coordinating local agents and customers, handling operational exceptions, supporting quotations, and ensuring efficient communication between India and our China headquarters.

You will play a key role in maintaining service quality, operational efficiency, and business stability in the India market.

Key Responsibilities

1. Local Operations & Resource Coordination

• Maintain strong relationships with local logistics partners, freight agents, and key customers.
• Coordinate shipment forecasts with the China team.
• Reserve local logistics resources to ensure on-time cargo delivery during both normal and peak seasons.

2. Risk Management & Exception Handling

• Proactively identify operational risks.
• Resolve delivery delays, operational issues, customs-related problems, and other logistics exceptions promptly.
• Conduct root cause analysis and continuously improve operational processes.

3. End-to-End Last-Mile Logistics Management

• Take full ownership of post-arrival logistics operations, including:
• Delivery Order (DO) release
• Customs clearance
• Cargo pickup
• Warehousing coordination
• Monitor local agents' performance and improve transit efficiency while ensuring compliance with operational standards.

4. Cost Control & Information Management

• Review and verify invoices from local logistics partners.
• Control logistics costs and prevent unnecessary expenses.
• Provide timely shipment updates, risk notifications, and exception reports to customers and the China headquarters.

5. Business Support

• Maintain existing customer relationships and identify potential business opportunities.
• Support the China team with freight quotations and logistics solutions for India import/export operations.
• Strengthen localized logistics capabilities in the India market.

Qualifications

• 3–5 years of hands-on experience in international ocean and/or air freight operations.
• Solid understanding of India's import/export logistics process, including customs clearance, DO release, cargo pickup, and warehousing operations.
• Ability to independently handle shipment delays, customs inspections, cargo damage, regulatory changes, and other operational issues.
• Strong customer service mindset with proactive follow-up throughout the logistics process.
• Excellent communication and coordination skills with customers, logistics partners, and cross-border teams.
• Familiarity with the South India logistics market and local logistics resources.
• Fluent English with strong business communication skills.
• Self-motivated and capable of working independently in a remote and field-based environment.
• Willingness to travel domestically within India when required.

Compensation & Benefits

• Competitive fixed annual salary: INR 1,000,000–1,200,000 (10–12 LPA), based on experience and qualifications.
• Monthly salary payment.
• Field travel and transportation allowance.
• Opportunity to join a publicly listed international freight forwarding and logistics company with a global business network.
• Flexible remote working environment with clear management processes and strong career development opportunities.

Pay: ₹1,000,000.00 - ₹1,200,000.00 per year

Language:

• English (Required)

Willingness to travel:

• 25% (Required)

Work Location: Remote