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Job Post Details

Operation Manager - job post

Foxoso Hospitality Pvt Ltd
Rishikesh, Dehradun, Uttarakhand
₹35,000 - ₹40,000 a month

Job details

Pay

  • ₹35,000 - ₹40,000 a month

Job type

  • Full-time

Location

Rishikesh, Dehradun, Uttarakhand

Benefits

Pulled from the full job description

  • Food provided
  • Provident Fund

Full job description

  • Ensure that each department delivers a consistently high standard of guest service. Also, achieve business objectives and maximise the profitability of all outlets. Maintain effective cost controls in all areas.
  • Plan and direct the hotel main operations including quality, standards, cleanliness, guest satisfaction.
  • Promote a culture of excellence in guest care through a warm welcome and a desire to exceed expectations.
  • Work alongside all HODs to ensure the smooth running of the day-to-day operations.
  • Conduct regular operations meeting with all HODs to discuss routine operational matters, departmental performance targets and guest feedback.
  • Deputise for the General Manager in his absence and at various meetings & events.
  • Be responsible for maximising profit through the consistent delivery of the highest standard of service.
  • Ensure consistent implementation and review of SOPs throughout all Departments.
  • Be responsible for all the day-to-day queries, complaints or problems that arise in the hotel.
  • Monitor the hotel functions book and familiarise yourself with all updates & amendments.
  • Liaise daily with the GM and M&E Manager to forecast Hotel business on a weekly basis and plan accordingly.
  • Maximise financial opportunities and achieve pro-active up-selling environment throughout the hotel.
  • Carry out Duty Management shifts as required.
  • Conduct regular fire walks and Health & Safety audits.
  • Promote a positive employee relations culture through effective communication and regular team meetings.
  • Carry out regular inspections of all departments in the areas of guest service delivery, cleanliness, presentation, service delivery, employee presentation and grooming.
  • Ensure that reasonable care is taken for the Health and Safety of yourself, other employees, guests and any other persons on the Hotel premises.

Job Type: Full-time

Pay: ₹35,000.00 - ₹40,000.00 per month

Benefits:

  • Food provided
  • Provident Fund

Experience:

  • total work: 10 years (Preferred)

Work Location: In person

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