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Company: Livestream Coffee LLP

Industry: Food & Bevrages

Location: Surat, Gujarat

Designation: Quality Controller

ABOUT LIVESTREAM COFFEE:

Livestream Coffee is a growing specialty coffee and café chain based in Surat with multiple outlets and a central production kitchen. We serve specialty coffee, continental food, bakery items, desserts, and handcrafted beverages. We are looking for a Quality & Food Safety Executive who will help us maintain high standards of food safety, hygiene, product quality, and operational consistency across all Livestream Coffee locations. Freshers with relevant educational qualifications and candidates with experience in Food Safety, QA, QSR, Café, Bakery, Restaurant, or FMCG industries are encouraged to apply.

SUMMARY:

The Quality & Food Safety Executive will be responsible for ensuring that every product served to our guests meets Livestream Coffee's quality standards. The role involves conducting outlet audits, monitoring food safety practices, ensuring hygiene compliance, training staff, maintaining documentation, and supporting continuous improvement across all outlets and the central kitchen.

KEY RESPONSIBILITIES:

Food Safety & Hygiene Management - Ensure compliance with FSSAI regulations and company food safety standards. - Monitor personal hygiene, handwashing practices, grooming standards, and food handling procedures. - Conduct routine hygiene inspections across café outlets and central kitchen. - Ensure proper cleaning and sanitization practices are followed. - Monitor pest control activities and corrective actions. - Maintain food safety records and compliance documentation. Outlet Quality Audits - Conduct regular audits across all Livestream Coffee outlets. - Verify compliance with operational SOPs and food safety procedures. - Check food storage practices, FIFO implementation, labeling, expiry management, and temperature controls. - Monitor food preparation and beverage preparation standards. - Prepare audit reports and follow up on observations.

Central Kitchen Quality Monitoring - Monitor receiving, storage, preparation, production, and dispatch activities. - Ensure recipes and production processes are followed consistently. - Verify quality of raw materials and finished products. - Conduct shelf-life, storage, and quality checks. Product Quality & Customer Experience - Ensure consistency in food presentation, taste, portioning, and beverage quality. - Investigate customer complaints related to food quality and safety. - Conduct Root Cause Analysis (RCA) and recommend corrective actions. - Work closely with Operations and Kitchen teams to improve guest experience.

Training & Development - Conduct food safety and hygiene training sessions for café and kitchen staff. - Train employees on GMP, GHP, cleaning procedures, and company standards. - Support onboarding and development of new team members.

Compliance & Documentation - Maintain audit reports, temperature logs, cleaning records, pest control records, and food safety documentation. - Support FSSAI inspections and third-party audits. - Monitor implementation of CAPA (Corrective & Preventive Actions). - Prepare monthly quality reports and compliance summaries.

Continuous Improvement - Identify gaps in quality systems and operational practices. - Recommend process improvements to enhance food safety and consistency. - Support implementation of new quality initiatives across the organization.

ELIGIBILITY CRITERIA:

Education - B.Sc. / M.Sc. in Food Technology, Food Science, Food Safety, Microbiology, Biotechnology, Nutrition, Hospitality Management, or related fields.

Experience - Freshers with relevant qualifications are welcome. - 1-3 years of experience in Food Safety, Quality Assurance, Café Operations, QSR, Bakery, Restaurant, Hospitality, or FMCG industries will be preferred.

Pay: ₹20,000.00 - ₹40,000.00 per month

Benefits:

• Food provided
• Paid time off

Ability to commute/relocate:

• Surat, Gujarat (Surat): Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Do you hold a degree or diploma in Food Technology, Food Science, Food Engineering, Dairy Technology, or a related field?

Work Location: In person