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Job Post Details

Front Office Manager - job post

MADURAI RESIDENCY
Madurai, Tamil Nadu
₹30,607.98 - ₹45,000.00 a month

Job details

Pay

  • ₹30,607.98 - ₹45,000.00 a month

Job type

  • Full-time

Location

Madurai, Tamil Nadu

Benefits

Pulled from the full job description

  • Food provided

Full job description

Key Duties and Responsibilities:

  • Staff Leadership & Training: Recruiting, scheduling, mentoring, and supervising front desk agents, concierges, and bell staff.
  • Guest Experience Management: Greeting guests, resolving complaints, and ensuring high-quality service, as discussed by Lyfe Hotels and this Scribd document.
  • Operations & Logistics: Managing daily room assignments, inventory, and coordination with housekeeping for room readiness.
  • Financial Responsibilities: Managing guest billing, cash handling, credit card compliance, and reviewing room revenue/occupancy forecasts.
  • Administrative Tasks: Reviewing guest surveys and feedback (such as from this YouTube video and Hospitality School), managing lobby appearance, and maintaining proper front office supplies.

Experience: In Group of Hotels

Pay: ₹30,607.98 - ₹45,000.00 per month

Benefits:

  • Food provided

Work Location: In person

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