Manager, Call Center jobs in Solan, Himachal Pradesh

Key ResponsibilitiesInternational Student Recruitment

• Develop and execute country-wise strategies to achieve international student admission targets.
• Identify, develop and penetrate potential international markets across SAARC, Africa, South-East Asia, Middle East and other emerging regions.
• Generate quality international leads through consultants, digital campaigns, institutional partnerships and student referrals.
• Ensure effective conversion of leads into applications, offer letters and confirmed admissions.

International Consultant & Partner Network

• Identify, appoint and manage international education consultants and recruitment partners.
• Develop a strong country-wise consultant network and maintain productive relationships.
• Monitor consultant performance, conversion ratios and admission quality.
• Negotiate and execute MoUs with international recruitment partners.

Strategic Partnerships & Business Development

• Establish collaborations with overseas schools, colleges, universities and educational organizations.
• Develop institutional partnerships for student mobility and academic collaborations.
• Explore new recruitment channels and innovative international admission models.

International Marketing & Events

• Plan and execute international education fairs, seminars, webinars and recruitment events.
• Coordinate overseas promotional visits and market development activities.
• Work closely with the Digital Marketing team for country-specific campaigns and lead generation.
• Strengthen the University's international brand positioning across targeted markets.

Admissions Operations & Compliance

• Supervise the complete international admission funnel from lead generation to student arrival.
• Ensure timely issuance and follow-up of applications, offer letters and acceptance documentation.
• Coordinate with internal departments for smooth onboarding of international students.
• Maintain awareness of regulatory requirements related to international student admissions, visa documentation and FRRO processes.

Team Leadership & Reporting

• Lead and mentor the International Admissions team.
• Set KRAs, productivity benchmarks and performance targets.
• Prepare weekly and monthly MIS reports on leads, applications, conversions and market performance.
• Present strategic recommendations and market intelligence to senior management.

Pay: ₹35,000.00 - ₹75,000.00 per month

Experience:

• International Admissions: 5 years (Required)

Work Location: In person