Job Description

Position Title: Director of Operations

Location: Base – Head Office with travel across multiple plant locations

Reporting To: Managing Director

Job Summary:

The Director of Operations will be responsible for leading and optimizing the overall operations of company , ensuring operational excellence, manufacturing efficiency, profitability, and sustainable business growth. The role requires strategic leadership with strong expertise in manufacturing operations, P&L management, supply chain optimization, process improvement, and multi-location plant management.

The incumbent will play a key role in driving operational performance, ensuring compliance with quality and safety standards, and building a culture of accountability, ethics, and continuous improvement across all operational functions.

Key Responsibilities

1. Operational Strategy & Leadership

• Develop and execute operational strategies aligned with organizational goals and business objectives.
• Drive operational excellence by improving productivity, efficiency, quality, and cost optimization across all manufacturing units.
• Lead continuous improvement initiatives and implement scalable operational systems and processes.
• Ensure alignment of operational planning with long-term organizational growth strategy.
• Monitor operational KPIs and implement corrective actions wherever required.

Profit & Loss (P&L) Management

• Take complete ownership of operational profitability and overall P&L management.
• Analyze operational costs, margins, and financial performance to improve profitability.
• Collaborate with finance and commercial teams for budgeting, forecasting, and financial planning.
• Ensure optimum utilization of resources to achieve cost efficiency and operational targets.

Manufacturing & Production Oversight

• Oversee end-to-end manufacturing operations to ensure timely production and adherence to quality standards.
• Ensure optimum utilization of manpower, machinery, materials, and utilities.
• Identify and resolve production bottlenecks and operational challenges.
• Implement best manufacturing practices, lean manufacturing techniques, and process improvements.
• Ensure adherence to safety standards, SOPs, and regulatory compliance across all plants.

Supply Chain & Operational Coordination

• Coordinate with procurement, planning, logistics, and warehouse teams for smooth operational flow.
• Ensure uninterrupted availability of raw materials and timely dispatch of finished goods.
• Improve coordination between plant operations and support functions.

Stakeholder Management

• Act as a key operational interface between internal departments, vendors, clients, and external stakeholders.
• Build and maintain strong relationships with suppliers, customers, and business partners.
• Support business expansion and operational development initiatives.

Team Leadership & People Development

• Lead, mentor, and develop high-performing operational teams across multiple locations.
• Drive a culture of ownership, accountability, discipline, and collaboration.
• Ensure effective manpower planning, succession planning, and performance management.
• Promote employee engagement and leadership development initiatives.

Ethics, Compliance & Governance

• Ensure strict adherence to company policies, statutory requirements, and industry regulations.
• Maintain high standards of integrity, professionalism, and ethical conduct.
• Drive compliance with quality systems, safety norms, and operational governance practices.

Travel & Site Management

• Undertake regular travel to manufacturing plants for operational reviews and audits.
• Monitor operational performance across locations and ensure implementation of management directives.
• Conduct periodic plant assessments to ensure operational efficiency and compliance standards.

Educational Qualification

• Bachelor’s degree in engineering / manufacturing / Technical Discipline is mandatory.
• MBA in Operations Management will be an added advantage.

Experience

• 15 to 25 years of post-qualification experience in manufacturing operations.
• Preferred industries: Packaging, Engineering, Automobile, FMCG Manufacturing, or related sectors.
• Proven experience in strategic operational leadership roles with P&L responsibility.
• Strong exposure to multi-plant operations and large-scale manufacturing environments.
• Experience in Greenfield project setup and plant expansion will be preferred.

Skills & Competencies:

• Leadership & People Management: Strong leadership and decision-making capabilities. Ability to lead cross-functional and geographically dispersed teams.
• Operational Excellence: Expertise in manufacturing operations, process improvement, and productivity enhancement. Strong analytical and problem-solving abilities.
• Financial & Commercial Acumen: Strong understanding of P&L management, budgeting, costing, and profitability improvement.
• Stakeholder Management: Excellent communication, negotiation, and relationship management skills.
• Ethics & Integrity: High level of professional ethics, integrity, and compliance orientation.
• Travel Flexibility: Willingness to travel extensively across multiple manufacturing locations.

Preferred Profile

• Experience in Greenfield project execution and multiple plant management.
• Exposure to global manufacturing standards and operational best practices.
• Candidates currently working as Cluster Head, GM Operations, GM Technical, Plant Head, or similar leadership roles will be preferred.