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    • Audit documents, claims, or billing information for accuracy and compliance (for healthcare or medical billing).
    • Pay: ₹10,927.82 - ₹44,635.70 per month.
    • CPC/CCS or equivalent certified.
    • Minimum 7–8 years of coding experience with at least 1–2 years in a Quality role.
    • Team management and leadership skills.
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Job Post Details

Quality Analyst - job post

Centre point soft tech pvt ltd
Chennai, Tamil Nadu
₹10,927.82 - ₹44,635.70 a month

Job details

Pay

  • ₹10,927.82 - ₹44,635.70 a month

Job type

  • Contractual / Temporary
  • Freelance
  • Part-time

Location

Chennai, Tamil Nadu

Benefits

Pulled from the full job description

  • Food provided
  • Health insurance
  • Paid time off
  • Paid sick time
  • Life insurance
  • Cell phone reimbursement
  • Leave encashment

Full job description

  • Monitor and review business processes, customer interactions, or system outputs for quality assurance.
  • Identify issues, deviations, or gaps in processes and document findings accurately.
  • Design and execute test plans (manual or automated) to validate system functionality (for IT roles).
  • Evaluate customer service calls/emails/chats to ensure compliance with quality standards (for BPO).
  • Audit documents, claims, or billing information for accuracy and compliance (for healthcare or medical billing).
  • Provide clear, actionable feedback to team members to improve performance and quality metrics.
  • Collaborate with teams such as operations, development, support, and compliance to resolve quality-related issues.
  • Maintain records, reports, and dashboards to track quality metrics over time.
  • Recommend process improvements or quality control procedures for higher accuracy and efficiency.
  • Stay updated with industry best practices and compliance requirements.

Job Types: Full-time, Part-time, Freelance, Permanent, Volunteer, Contractual / Temporary, Fresher, Internship

Pay: ₹10,927.82 - ₹44,635.70 per month

Benefits:

  • Cell phone reimbursement
  • Commuter assistance
  • Flexible schedule
  • Food provided
  • Health insurance
  • Internet reimbursement
  • Leave encashment
  • Life insurance
  • Paid sick time
  • Paid time off
  • Provident Fund
  • Work from home

Work Location: In person

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