Medical Equipment Service Engineer jobs in Nehru Nagar, Tamil Nadu

Field Service Engineer – Fujifilm CR & DR Systems

Job Title: Field Service Engineer – CR & DR
Department: Service & Technical Support
Job Type: Full-time
Location: Chennai
Experience: 1–2 years
Industry: Medical Equipment / Diagnostic Imaging

Job Summary

We are looking for a skilled and customer-focused field service engineer to provide installation, preventive maintenance, troubleshooting, repair, and technical support for Fujifilm Computed Radiography (CR) and Digital Radiography (DR) systems.

The ideal candidate should have hands-on experience in servicing medical imaging equipment and be comfortable working at hospitals, diagnostic centers, and radiology clinics.

Key Responsibilities

• Install, commission, and configure Fujifilm CR and DR systems at customer locations.
• Perform preventive maintenance and breakdown service of CR/DR equipment.
• Diagnose and troubleshoot hardware, software, networking, image quality, and system-related issues.
• Attend customer service calls and ensure timely resolution of complaints.
• Carry out replacement and calibration of defective components as required.
• Perform system testing and ensure equipment is functioning according to specifications.
• Provide basic application support and user training to radiographers/radiologists when required.
• Coordinate with customers regarding service visits, equipment status, and technical requirements.
• Maintain accurate service reports, installation reports, preventive-maintenance reports, and spare-parts records.
• Escalate complex technical issues to the appropriate technical/support team.
• Support AMC/CMC customers and ensure service commitments are met.
• Maintain good customer relationships and identify opportunities for additional service requirements.
• Follow company service procedures, safety guidelines, and documentation standards.
• Be willing to travel extensively within the assigned territory.

Required Skills & Qualifications

• Diploma / B.E. / B.Tech in Electronics, Electrical
• 1–2 years of experience in medical equipment field service is preferred.
• Experience with CR/DR, X-ray, medical imaging, radiology, or diagnostic equipment will be an advantage.
• Knowledge of basic electronics, electrical systems, networking, and computer hardware/software.
• Good troubleshooting and problem-solving skills.
• Basic knowledge of LAN, TCP/IP, DICOM, PACS/RIS, and medical imaging workflow is preferred.
• Good communication and customer-handling skills.
• Ability to work independently and manage multiple service calls.
• Willingness to travel to hospitals, diagnostic centers, and clinics.
• Valid driving license and willingness to travel locally/regionally.

Preferred Experience

Candidates with experience in any of the following will be given preference:

• Fujifilm CR / DR systems
• Computed Radiography (CR)
• Digital Radiography (DR)
• X-ray equipment
• PACS / DICOM
• Medical imaging equipment
• Radiology workflow
• Preventive maintenance and breakdown service
• Installation and commissioning of diagnostic equipment

Key Performance Areas

• Timely service-call closure
• Equipment uptime and reliability
• Installation and commissioning quality
• Preventive maintenance completion
• Customer satisfaction
• Accurate service documentation
• Effective troubleshooting and first-time resolution

What We Offer

• Hands-on exposure to advanced medical imaging technology.
• Opportunity to work with Fujifilm CR/DR systems.
• Technical training and product/application support.
• Career growth in the medical equipment service industry.
• Competitive salary based on experience and technical expertise.
• Travel allowance / reimbursement as per company policy.

Salary: depending on experience and technical skills.

Interested candidates can apply with their updated resume highlighting relevant CR/DR, X-ray, or medical equipment service experience.

Pay: ₹9,082.88 - ₹18,149.00 per month

Benefits:

• Health insurance
• Leave encashment
• Provident Fund

Language:

• Tamil , English (Required)

Location:

• Chennai, Tamil Nadu (Required)

Willingness to travel:

• 100% (Required)

Work Location: In person