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Job Post Details

Process Associate - US healthcare claim support - job post

suntec web services
Delhi
₹30,000 - ₹40,000 a month

Job details

Pay

  • ₹30,000 - ₹40,000 a month

Job type

  • Full-time

Shift and schedule

  • Night shift
  • US shift

Location

Delhi

Benefits

Pulled from the full job description

  • Commuter assistance

Full job description

Process Associate – US Healthcare Medical Claim Support

Company: Suntec Web Services Pvt. Ltd.
Location: Pitampura, Delhi (Onsite)
Shift: Night Shift (US Shift)
Working Days: 5 Days a Week
Salary: ₹30,000 to ₹40,000 per month
Website: www.suntecindia.com

About Suntec India

Suntec India is a leading IT and Business Process Outsourcing company with over 25 years of experience delivering high-quality solutions to global clients across various industries. We are currently looking for talented professionals to join our US Healthcare team.

Position Overview

We are seeking experienced and detail-oriented professionals for the role of Process Associate – US Healthcare Medical Claim Support. The ideal candidate should have prior experience in the US healthcare and medical claims domain, with strong communication skills and a solid understanding of medical billing processes.

Key Responsibilities

  • Make outbound calls to healthcare providers for follow-ups
  • Ensure daily productivity and quality targets are achieved as per SLA requirements.
  • Handle client interactions and escalations professionally.
  • Coordinate with providers, hospitals, and insurance companies regarding claim status and documentation.
  • Maintain accurate records and updates in the system.
  • Adhere to process guidelines and compliance requirements.

Required Skills & Qualifications

  • 1–2 years of experience in the US Healthcare, Medical Claims, Insurance, or Medical Billing domain.
  • Hands-on experience in outbound calling to healthcare providers.
  • Strong understanding of the US Healthcare System and Medical Claims Processing.
  • Good knowledge of Revenue Cycle Management (RCM).
  • Familiarity with ICD and CPT Codes.
  • Excellent verbal and written communication skills in English.
  • Strong multitasking, problem-solving, and prioritization abilities.
  • Proficiency in Microsoft Word, Excel, Outlook, and Teams.
  • Typing speed of at least 30–35 WPM.
  • Ability to work independently in a fast-paced environment.
  • Flexibility to work in night shifts.

Important Notes

  • This is a complete onsite role based in Pitampura, Delhi.
  • Night shift transportation/cab facility is not provided.
  • Candidates with prior US Healthcare calling experience will be preferred.

Apply Now

Email: shakun@suntecindia.com
Contact: 9266908805

Pay: ₹30,000.00 - ₹40,000.00 per month

Application Question(s):

  • Are you okay with the budget and location ?

Experience:

  • Outbound voice: 1 year (Required)
  • Medical billing: 1 year (Required)

Location:

  • Delhi (Preferred)

Shift availability:

  • Night Shift (Required)

Work Location: In person

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