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Medical Social Worker jobs in Pune, Maharashtra

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    • MSW (Master in Social Work) or MPH (Master in Public Health).
    • 2 to 5 years experience in patient services and healthcare.
    • Job Types: Full-time, Permanent.
    • View all Symbiosis International University jobs - Pune, Maharashtra jobs
    • Salary Search: Medical Social Worker salaries in Pune, Maharashtra
    • See popular questions & answers about Symbiosis International University
    • The role involves assessing patient needs, coordinating care, and ensuring access to appropriate medical, financial, and social support services.
    • The purpose of this role is to engage actively with stakeholders to increase their participation in the organization's programs.
    • Coordinate care with psychiatrists, physicians, social workers, counselors, and other professionals.
    • Conduct psychological assessments, clinical interviews, and…
    • Collaborating with the school social worker to ensure necessary follow ups are done for individual counseling cases and for child safety cases.
    • Assessment: Conduct initial interviews and psychological evaluations to identify mental, emotional, or substance use issues.

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Medical Social Worker
Symbiosis International University
·
3.8
Pune, Maharashtra
₹20,000 - ₹30,000 a month
Permanent, Full-time
Apply now

Job details

Here’s how the job details align with your profile.

Pay

₹20,000 - ₹30,000 a month

Job type

Permanent
Full-time

Shift and schedule

Rotational shift

Benefits

Pulled from the full job description
Health insurance
Paid sick time
Provident Fund

Full job description

Looking for position for one of the institutes of Symbiosis International University i.e. Symbiosis University Hospital & Research Centre, Lavale, Pune

Hospital is 900 beds NABH Accredited, Multi-super Specialty State of the art hospital. Associated with Symbiosis Medical College for Women

Position- Medical Social Worker

Requirement of Qualification and experience :

  • MSW (Master in Social Work) or MPH (Master in Public Health)
  • 2 to 5 years experience in patient services and healthcare.
  • Working in rotational shifts is mandatory.

Responsibilities:

1. Act as the primary point of contact for patients and their families during their

visit/stay

2. Provide information about hospital services, consultant availability, processes, and

procedures

3. Coordinate and support smooth admission, discharge, and referral processes

4. Address patient concerns, grievances, and complaints promptly and empathetically

5. Assist Doctors /Nurses in counselling patients /patients relatives as directed

6. Escalate unresolved issues to the Medical Administrator/HOD ER/ICU.

7. Educate patients and families on billing procedures, departmental workflows, and

relevant hospital policies

8. Collect, document, and analyze patient feedback and prepare reports

9. Maintain MIS/ reports/ data as required and analysis and submit the reports, from time

to time

10. Maintain files/registers/ documents/ records as expected

11. Assist in Camps as required from time to time

12. Conduct regular rounds in OPD, IPD, and waiting areas to check on patient comfort

and satisfaction

13. Collaborate with clinical and non-clinical staff to improve patient experience

14. Coordinate interpreter support or other assistance for patients as required

15. Maintain proper documentation of all patient interactions and interventions

16. Support communication during emergencies , bed availability or service delays

17. Promote a culture of compassion, service excellence, and patient-centered care

18. To carryout any other additional duty and responsibility or reasonable order/

instructions of HOD / Incharge from time to time

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

  • Health insurance
  • Paid sick time
  • Provident Fund

Work Location: In person

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