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Job Post Details
Virtual Medical Assistant
Job details
Full job description
Job Overview
Bexcode Services is looking for a proactive, organized, and detail-oriented Virtual Medical Assistant cum Administrative Assistant to support US-based healthcare clients with medical administration, patient coordination, appointment scheduling, documentation, and day-to-day administrative tasks.
The ideal candidate should have excellent professional English communication skills, strong organizational abilities, and the flexibility to work in US business hours.
Key Responsibilities
- Manage patient appointments, scheduling, reminders, and follow-ups.
- Handle patient inquiries professionally via phone, email, and other communication channels.
- Maintain and update electronic health records (EHR/EMR) accurately.
- Assist with patient registration, medical documentation, and administrative workflows.
- Coordinate referrals, prescription-related administrative requests, and communication with healthcare providers.
- Support insurance verification, billing coordination, and claims documentation, as required.
- Manage emails, calendars, data entry, reports, and other administrative responsibilities.
- Maintain patient confidentiality and follow applicable healthcare privacy and data security requirements.
- Coordinate with US-based doctors, healthcare teams, and administrative staff.
- Complete assigned tasks within defined timelines while maintaining accuracy and service quality.
Required Qualifications and Skills
- Bachelor's degree or relevant qualification in healthcare, medical administration, business administration, or a related field.
- Previous experience as a Medical Assistant, Virtual Medical Assistant, Medical Receptionist, or Administrative Assistant is preferred.
- Knowledge of medical terminology and healthcare administrative workflows.
- Familiarity with EHR/EMR systems and tools such as Microsoft Office and Google Workspace.
- Excellent written and verbal English communication skills.
- Strong attention to detail, time management, and multitasking abilities.
- Ability to work independently and communicate effectively with US-based clients.
- Commitment to patient confidentiality and professional conduct.
Work Schedule
- Shift: 5:30 PM to 2:30 AM IST.
- Work Mode: 100% Remote.
- Working Days: Monday to Friday, 5 days a week.
- Must be comfortable working in alignment with US business hours.
Ideal Candidate
We are seeking a dependable professional who can combine healthcare administration with general administrative support, deliver excellent service to US clients, and manage responsibilities with accuracy, confidentiality, and accountability.
Pay: ₹30,000.00 - ₹35,000.00 per month
Experience:
- Virtual medical Assistant USA Clients: 3 years (Preferred)
- Clinical documentation: 3 years (Preferred)
- EHR systems: 3 years (Preferred)
- Telehealth: 3 years (Preferred)
Work Location: Remote