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Job Post Details

Virtual Medical Assistant
Remote
₹30,000 - ₹35,000 a month
Permanent, Full-time

Job details

₹30,000 - ₹35,000 a month
Permanent, Full-time
Monday to Friday
Remote

Full job description

Job Overview

Bexcode Services is looking for a proactive, organized, and detail-oriented Virtual Medical Assistant cum Administrative Assistant to support US-based healthcare clients with medical administration, patient coordination, appointment scheduling, documentation, and day-to-day administrative tasks.

The ideal candidate should have excellent professional English communication skills, strong organizational abilities, and the flexibility to work in US business hours.

Key Responsibilities

  • Manage patient appointments, scheduling, reminders, and follow-ups.
  • Handle patient inquiries professionally via phone, email, and other communication channels.
  • Maintain and update electronic health records (EHR/EMR) accurately.
  • Assist with patient registration, medical documentation, and administrative workflows.
  • Coordinate referrals, prescription-related administrative requests, and communication with healthcare providers.
  • Support insurance verification, billing coordination, and claims documentation, as required.
  • Manage emails, calendars, data entry, reports, and other administrative responsibilities.
  • Maintain patient confidentiality and follow applicable healthcare privacy and data security requirements.
  • Coordinate with US-based doctors, healthcare teams, and administrative staff.
  • Complete assigned tasks within defined timelines while maintaining accuracy and service quality.

Required Qualifications and Skills

  • Bachelor's degree or relevant qualification in healthcare, medical administration, business administration, or a related field.
  • Previous experience as a Medical Assistant, Virtual Medical Assistant, Medical Receptionist, or Administrative Assistant is preferred.
  • Knowledge of medical terminology and healthcare administrative workflows.
  • Familiarity with EHR/EMR systems and tools such as Microsoft Office and Google Workspace.
  • Excellent written and verbal English communication skills.
  • Strong attention to detail, time management, and multitasking abilities.
  • Ability to work independently and communicate effectively with US-based clients.
  • Commitment to patient confidentiality and professional conduct.

Work Schedule

  • Shift: 5:30 PM to 2:30 AM IST.
  • Work Mode: 100% Remote.
  • Working Days: Monday to Friday, 5 days a week.
  • Must be comfortable working in alignment with US business hours.

Ideal Candidate

We are seeking a dependable professional who can combine healthcare administration with general administrative support, deliver excellent service to US clients, and manage responsibilities with accuracy, confidentiality, and accountability.

Pay: ₹30,000.00 - ₹35,000.00 per month

Experience:

  • Virtual medical Assistant USA Clients: 3 years (Preferred)
  • Clinical documentation: 3 years (Preferred)
  • EHR systems: 3 years (Preferred)
  • Telehealth: 3 years (Preferred)

Work Location: Remote

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