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Mnc Company jobs in Jaipur, Rajasthan

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    • Salary:* ₹25,000 – ₹35,000 CTC + Possible Incentives + Travel allowance OR Cabs.
    • We are hiring Customer Support Executives for an International Voice Process (…
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Job Post Details

Customer Support Executive (CSE)
Magpie Placement Services LLP
Jaipur, Rajasthan
₹25,000 - ₹35,000 a month
Permanent, Fresher, Full-time
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Job details

₹25,000 - ₹35,000 a month
Food provided, Health insurance, Paid time off, Paid sick time, Life insurance, Cell phone reimbursement, Commuter assistance, Provident Fund
Permanent, Fresher, Full-time
Night shift, Rotational shift
Jaipur, Rajasthan

Full job description

Job Title: Customer Support Executive (International Voice Process)

Company: Leading MNC
Location: Jaipur (Mansarovar)
Salary: ₹25,000 – ₹35,000 CTC + Possible Incentives + Travel allowance OR Cabs
Shift: Rotational / Night Shift
Working Days: 5.5 Days

Job Overview

We are hiring Customer Support Executives for an International Voice Process (US-based clients ). The role involves handling customer queries over calls and delivering a high-quality customer experience while meeting performance metrics.

Key Responsibilities

  • Handle inbound customer calls for international clients
  • Resolve queries related to orders, payments, returns, and services
  • Provide accurate information and quick resolutions
  • Maintain proper documentation of customer interactions
  • Meet quality, compliance, and productivity KPIs
  • Ensure high customer satisfaction at every interaction

Eligibility Criteria

  • Qualification: Undergraduate / Graduate (any stream)
  • Experience: Minimum 6 months in International BPO (Voice) OR Extremely good fresher
  • Communication: Excellent English (mandatory)
  • Comfortable with night shifts & rotational offs
  • Immediate joiners preferred

Selection Process

  • HR Round
  • Operations Round

Perks & Benefits

  • Night shift allowance (for males)
  • Cab facility for females
  • PF, ESI & other benefits
  • Growth in international BPO domain

Job Types: Full-time, Permanent, Fresher

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Commuter assistance
  • Flexible schedule
  • Food provided
  • Health insurance
  • Life insurance
  • Paid sick time
  • Paid time off
  • Provident Fund

Work Location: In person

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