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Naukri jobs in Pune, Maharashtra

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    • Shift: Rotational shifts, including night shifts.
    • * Handle inbound/outbound calls from US customers.
    • * Maintain professional communication and deliver a…
    • View all Shop Away jobs - Pune, Maharashtra jobs - Customer Support Coordinator jobs in Pune, Maharashtra
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Job Post Details

Hiring Alert | Customer Support Executive (CSE) | MNC | Pune
Shop Away
Pune, Maharashtra
₹27,000 - ₹40,000 a month
Permanent, Fresher, Full-time
Apply now

Job details

₹27,000 - ₹40,000 a month
Health insurance, Paid time off, Paid sick time, Commuter assistance, Provident Fund
Permanent, Fresher, Full-time
Night shift, Rotational shift, US shift
Pune, Maharashtra

Full job description

Job Title: International BPO – Customer Care Executive - Voice / Chat Process

Location: Viman Nagar, Pune

Process: International Voice / Chat – US Process

Shift: Rotational shifts, including night shifts

Working Days: 5 days a week | 2 rotational week-offs

Job Description:

* Handle inbound/outbound calls from US customers.

* Resolve customer queries and provide accurate information.

* Maintain professional communication and deliver a positive customer experience.

* Follow process guidelines, quality standards and performance targets.

* Accurately update customer information and call details in the system.

Requirements:

* Good verbal communication skills in English.

* Comfortable speaking / Chatting with US customers.

* Willingness to work in rotational shifts, including night shifts.

* Freshers and experienced candidates can apply.

* Candidates should be comfortable working from the Viman Nagar, Pune location.

Employee Benefits:

One-way cab facility + one-way travel allowance

5-day working week

Rotational shifts

Growth and learning opportunities

Work from office – Viman Nagar, Pune

Apply
Contact HR Binita - +91-8788281346

Pay: ₹27,000.00 - ₹40,000.00 per month

Benefits:

  • Commuter assistance
  • Health insurance
  • Paid sick time
  • Paid time off
  • Provident Fund

Work Location: In person

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