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Network Engineer L1, L2 Support jobs in Gurugram, Haryana

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    • Troubleshoot hardware, software, network, and connectivity-related issues.
    • Assist with server, network, endpoint, and IT infrastructure troubleshooting.
    • View all Radiant Info Solutions jobs - Gurugram, Haryana jobs - IT Support jobs in Gurugram, Haryana
    • Salary Search: L2 IT Support Engineer (Gurugram, Haryana) salaries in Gurugram, Haryana
    • Escalate complex technical issues to the appropriate L2/L3 support teams, network teams, application teams, or vendors and follow up until resolution.
    • VPN/P2P Management with network switches internal or different locations.
    • IT trouble support for Desktop/Laptop & workstation.
    • Provide second line client-facing technical support for issues escalated by first line support teams.
    • Work on initiatives and continuous improvement process…
    • Familiarity with Docker, Kubernetes, or containerised deployments from an infrastructure support perspective.
    • Prior experience in a startup or fast-scaling tech…
  • View similar jobs with this employer
    • The Cloud Network SME experienced in single or multi-cloud network in designing, implementing, and troubleshooting the cloud network especially Microsoft Azure.
    • Degree or Diploma in Computer Networking, Information Technology, Computer Science or a related technical field.

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L2 IT Support Engineer (Gurugram, Haryana)
Radiant Info Solutions
Gurugram, Haryana
Full-time
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Job details

Pay information not provided
Full-time
Gurugram, Haryana

Full job description

Radiant Info Solutions is looking for a skilled and customer-focused L2 Support Engineer to join our technical support team in Gurugram. The ideal candidate will be responsible for resolving escalated IT issues, troubleshooting infrastructure and end-user environments, and ensuring smooth day-to-day IT operations.

The role requires strong technical troubleshooting capabilities, good communication skills, and the ability to independently handle complex incidents while coordinating with L1 teams, OEMs, and internal stakeholders.

Key Responsibilities

  • Provide L2 technical support for desktops, laptops, printers, operating systems, and IT peripherals.
  • Troubleshoot hardware, software, network, and connectivity-related issues.
  • Perform troubleshooting of LAN, Wi-Fi, TCP/IP, DNS, DHCP, VPN, and related network issues.
  • Support Windows operating systems, applications, user accounts, and system configurations.
  • Assist with server, network, endpoint, and IT infrastructure troubleshooting.
  • Support IT installations, upgrades, migrations, and other infrastructure activities as required.

Required Skills

  • Strong knowledge of Windows OS and desktop troubleshooting.
  • Good understanding of networking fundamentals – TCP/IP, DNS, DHCP, LAN/WAN and Wi-Fi.
  • Hands-on experience with hardware troubleshooting and peripheral configuration.

Preferred Qualifications

Education: Diploma / BCA / B.Tech / BE / equivalent IT qualification.

Job Opening – L2 Support Engineer

Position: L2 Support Engineer
Location: Gurugram, Haryana
Employment Type: Full-Time
Experience: 3+ Years

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