"Always On" - We are at the heart of a diverse and interdependent global maritime eco-system, combining advanced analysis, digital innovation, and responsive offshore capability to configure a suite of services that prepare, support, and respond to crews and vessels navigating complex environments – For Every Seafarer, Every Vessel, Everywhere.

Since 2010, our success has been driven by the dedication and passion of our people. Our teams bring together individuals with varied skills, perspectives, and experiences, all united by a shared commitment to fostering an inclusive culture where everyone has the opportunity to thrive. Through tailored development programs, we empower our team members to pursue what truly matters to them, guiding their careers in a way that aligns with their personal goals and ambitions

THE ROLE

The Junior Maritime Operations Officer (JMOO) plays a critical role in supporting global operational and administrative functions across the Global Operations Centre (GOC) which is based in Southampton, UK. Based in the Mumbai office, the JMOO is central to the smooth delivery of day-to-day administrative activities and the maintenance of accurate operational records across key systems.

The JMOO is responsible for maintaining accurate and up-to-date internal transit records throughout the full employee lifecycle, from onboarding through to offboarding. By providing comprehensive administrative and operational support to the GOC, the role ensures effective coordination, reliable record-keeping, and efficient daily operations, enabling the wider team to focus on core business activities.

Responsibilities

Maintain accurate and up-to-date internal transit and operational records across all relevant systems throughout the transit lifecycle, from onboarding to offboarding.
Provide comprehensive administrative and operational support to the Global Operations Centre (GOC) to ensure smooth day-to-day operations.
Support onboarding and offboarding processes by coordinating documentation, system updates, and required administrative actions.
Ensure data accuracy, consistency, and compliance with internal policies, procedures, and data protection requirements.
Coordinate and track administrative requests, ensuring timely completion and appropriate follow-up.
Liaise with internal teams and stakeholders to support effective communication and information sharing.
Identify and escalate issues or discrepancies in records or processes as required.
Support continuous improvement by identifying opportunities to enhance administrative and operational processes.
Provide ad hoc administrative and operational support in line with business needs.

Qualifications and skills

High levels of initiative and self-motivation.
Have good judgement and decision-making skills, with an understanding of the impact on stakeholders.
Strong multi-tasking skills, with the ability to coordinate activities, facilitate unit goals and manage resource requirements.
Excellent IT skills covering the Microsoft Office Suite.
Strong administration skills, with the ability to assist in numerous projects simultaneously.
Previous experience within the maritime services sector in an operational coordination/administration role would be advantageous.

Terms and conditions

Salary: 600,000 gross per annum
Annual Leave: 23 days per annum plus public holidays
Location: Office based, Mumbai, India
Hours: 08:30–17:30, Monday to Friday, with a 1-3 weekend rota. Weekend hours are the same, and lieu days are provided for weekend duty
Job type: Full-time, permanent
Benefits: Private Medical Insurance

Benefits:

Health insurance
Paid time off

Ability to commute/relocate:

Thane District, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

Do you have previous experience in an administrative, operations coordination, or maritime support role?
Are you able to work full-time from our Mumbai office and participate in a 1-in-3 weekend rota (with lieu days provided)?

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